Ratings based on 971 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Secaucus
Posted 13 May 2024
Clean and safe
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Valued guest,Thank you for posting you review about your previous stay with us and I am very happy that you have rated us 5 out of 5 - Thank youI hope that we have the opportunity to welcome you back this year.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 12 May 2024
Outdoor pool was great
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Mr. Unur,Thank you for staying and rating us your experience and we look forward to welcoming you back in the near future.Kind regards,Patcharaporn Rattanasaenghirun- General Manageribis Bangkok Riverside
by A verified traveler
Posted 11 May 2024
The Ibis Riverside is great value! We loved the location, which was convenient for public transport but off of the main thoroughfare, and a river view is worth paying extra for. We didn’t have breakfast included but ended up paying for the breakfast buffet because it was such a great way to start the day. Our room was small but large enough -- who wants to spend time in a hotel when there’s so much to do outside! Staff were very friendly and helpful.
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Valued guest,Thank you for choosing to stay with us.Feedbacks from our customers are sincerely useful in maintaining our high standards and I am pleased to read that you were happy with our great value and friendly staff. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope you will enjoy your next stay with us.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 11 May 2024
Good hotel with a quiet location.
Room was good but a bit dated , the rooms are not very sound proof . we could hear a baby crying from the next room
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Mr. Luke,Thank you for your comments regarding your stay at the Ibis Bangkok Riverside.We understand your concerns about room and would like to assure you that renovations are part of our ongoing improvement plans.Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back for your next trip in Bangkok.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 10 May 2024
Great hotel for the price very basic but everything worked great (like ac and toilets) and hotel was very clean and staff was great.
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Mr. Jacob,Thank you for choosing to stay with us.We are also glad to know that our hotel and services meet your expectations, and we all look forward to welcoming you back in a not too distant future.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Vinod, Hotel Management
Dear Timothy, Thank you for staying and rating our hotel with us. We appreciate your honesty and will use it to improve our services. Looking forward to the opportunity to welcome you back in the future and provide you with an enhanced experience.Sincerely,Vinod Singh Negi, Operations Duty Manager.
by A verified traveler
Posted 16 Apr 2024
Great budget hotel. Great value. Great location. I’ve stayed here many times. The friendly staff , gardens, breakfast buffet, and location are the most notable things about IBIS Bangkok Riverside.Keep in mind that this is a budget hotel. The rooms are basic. Don’t expect 5 star hotel amenities. Staff and services are excellent. I’ve stayed here at least 40 times and have no complaints. Great value for this location by the river in Bangkok. If you’re wanting a luxury hotel experience you’ll have to pay at least triple what IBIS charges.
Comment from Hotel Management
18 Apr 2024 by Aoy, Hotel Management
Dear Mr. Kathern,It’s our pleasure to read your positive review of our hotel and the team members.We are glad that you found our great budget hotel, great value, great location and friendly staff and enjoyed the breakfast buffet. We will be sharing your review to all team members as a form of encouragement to motivate them to strive further.All of us at the ibis Bangkok Riverside look forward to your next stay with us.Warmest regards,Patcharaporn Rattanasaenghirun – General Manageribis Bangkok Riverside
by A verified traveler
Posted 16 Apr 2024
IBIS Riverside is my favorite place to stay while in Bangkok. This is a very popular and busy hotel. . As most of the hotels along the river are. It’s always booked up.
• The staff are efficient, knowledgeable, helpful, kind and just genuinely friendly.
•The garden, patio areas, and pool area, as well as the view of the river is surprising to find in a budget hotel.
•The hotel is within walking distance to the ferry boat to take you to one of the main piers/ Sathorn Pier. From there you’ll be able to use various boats to take you to all the major attractions along the Chao Phraya River. The MRTtrain is located there too.
•I’d recommend paying extra for the breakfast buffet at the hotel. it’s very good with an amazing variety of choices. I always choose to eat on the patio by the river.
•The rooms are basic, but clean and comfortable with cold AC, and plenty of hot water.
•The rooms with a view of the river and gardens are my favorite rooms.
Comment from Hotel Management
18 Apr 2024 by Aoy, Hotel Management
Dear Mr. Kathern,Thank you for staying at the ibis Bangkok Riverside.We value your positive compliments on the service and overall positive experience which serves as a great encouragement to us.Rest assured that we will strive to continue in improving service excellence in all area. Thank you again and we certainly hope to see you again soon!Warmest regards,Patcharaporn Rattanasaenghirun – General Manageribis Bangkok Riverside
by A verified traveler
Posted 15 Apr 2024
Beautiful setting on the Chao Phraya River.
Comment from Hotel Management
18 Apr 2024 by Aoy, Hotel Management
Dear Mr.Eugene,Very happy to read that you had an enjoyable stay with us and you like our hotel location.I look forward to the next opportunity to welcome you back to the ibis Bangkok Riverside on your next holiday in Thailand.Kind regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler
Posted 12 Apr 2024
Great
Comment from Hotel Management
12 Apr 2024 by Aoy, Hotel Management
Dear Khun Sida,Thank you for taking the time to share and I hope that we will welcome you back to the ibis Bangkok Riverside again soon.Warmest regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
