Ratings based on 970 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
The room was like a cheap college dorm room. No dresser with drawers...lived out of our suitcases. The toilet paper was the cheapest quality. The triangular shower stall was uncomfortable to use. One box of tissues by the window...not in the bathroom.
The breakfast coffee was good.
Comment from Hotel Management
20 May 2024 by Aoy, Hotel Management
Dear Mr. Joe,Thank you for your valued feedback.I am sorry for your experience with the size of the room. Ibis is the economy brand hotel of the Accor, our room sizes are standards across ibis hotels, we do offer indeed practical room.Our hotel has joined in Sustainability Program which policies and practices have been put into place and one is sustainably toilet tissue that is made from virgin pulp.However, rest assured that we take a serious view of the areas where improvements can be made.Thank you for sharing your experience, and we hope to have the pleasure of welcoming you back to ibis Bangkok Riverside soon.Kind regards,Patcharaporn Rattanasaenghirun- General Manageribis Bangkok Riverside
by A verified traveler
Posted 17 May 2024
Nice to stay
Comment from Hotel Management
20 May 2024 by Aoy, Hotel Management
Dear Mr.Marc,Thank you very much for posting this pleasant review about your stay ibis Bangkok Riverside.We are thrilled to hear that you had a pleasant stay on your recent visit.Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back for your next trip in Bangkok.Kind regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler from Secaucus
Posted 13 May 2024
Clean and safe
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Valued guest,Thank you for posting you review about your previous stay with us and I am very happy that you have rated us 5 out of 5 - Thank youI hope that we have the opportunity to welcome you back this year.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 12 May 2024
Outdoor pool was great
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Mr. Unur,Thank you for staying and rating us your experience and we look forward to welcoming you back in the near future.Kind regards,Patcharaporn Rattanasaenghirun- General Manageribis Bangkok Riverside
by A verified traveler
Posted 11 May 2024
The Ibis Riverside is great value! We loved the location, which was convenient for public transport but off of the main thoroughfare, and a river view is worth paying extra for. We didn’t have breakfast included but ended up paying for the breakfast buffet because it was such a great way to start the day. Our room was small but large enough -- who wants to spend time in a hotel when there’s so much to do outside! Staff were very friendly and helpful.
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Valued guest,Thank you for choosing to stay with us.Feedbacks from our customers are sincerely useful in maintaining our high standards and I am pleased to read that you were happy with our great value and friendly staff. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope you will enjoy your next stay with us.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 11 May 2024
Good hotel with a quiet location.
Room was good but a bit dated , the rooms are not very sound proof . we could hear a baby crying from the next room
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Mr. Luke,Thank you for your comments regarding your stay at the Ibis Bangkok Riverside.We understand your concerns about room and would like to assure you that renovations are part of our ongoing improvement plans.Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back for your next trip in Bangkok.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 10 May 2024
Great hotel for the price very basic but everything worked great (like ac and toilets) and hotel was very clean and staff was great.
Comment from Hotel Management
15 May 2024 by Aoy, Hotel Management
Dear Mr. Jacob,Thank you for choosing to stay with us.We are also glad to know that our hotel and services meet your expectations, and we all look forward to welcoming you back in a not too distant future.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Vinod, Hotel Management
Dear Timothy, Thank you for staying and rating our hotel with us. We appreciate your honesty and will use it to improve our services. Looking forward to the opportunity to welcome you back in the future and provide you with an enhanced experience.Sincerely,Vinod Singh Negi, Operations Duty Manager.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
20 May 2024 by Aoy, Hotel Management
Dear Valued guest,Thank you for staying and rating us your experience.At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We look forward to welcoming you back in the near future.Kind regards,Patcharaporn Rattanasaenghirun- General Manageribis Bangkok Riverside
by A verified traveler
Posted 16 Apr 2024
Great budget hotel. Great value. Great location. I’ve stayed here many times. The friendly staff , gardens, breakfast buffet, and location are the most notable things about IBIS Bangkok Riverside.Keep in mind that this is a budget hotel. The rooms are basic. Don’t expect 5 star hotel amenities. Staff and services are excellent. I’ve stayed here at least 40 times and have no complaints. Great value for this location by the river in Bangkok. If you’re wanting a luxury hotel experience you’ll have to pay at least triple what IBIS charges.
Comment from Hotel Management
18 Apr 2024 by Aoy, Hotel Management
Dear Mr. Kathern,It’s our pleasure to read your positive review of our hotel and the team members.We are glad that you found our great budget hotel, great value, great location and friendly staff and enjoyed the breakfast buffet. We will be sharing your review to all team members as a form of encouragement to motivate them to strive further.All of us at the ibis Bangkok Riverside look forward to your next stay with us.Warmest regards,Patcharaporn Rattanasaenghirun – General Manageribis Bangkok Riverside
