Ratings based on 14 Verified Reviews

3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
3.3 Service & staff
3.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Mississauga

Posted 19 Sep 2021
Cute studio in kharkov main street. Has everything u need for few days stay. Nice comunication through google translator. Not for older people, 5th floor no elevelator.
Comment from Hotel Management
26 Sep 2021 by Администратор, Hotel Management
Спасибо за отзыв. Ждем Вас снова)
1 out of 5
by A verified traveler

Terrible

Posted 6 Aug 2020 on Hotels
Terrible ,reception service
Comment from Hotel Management
8 Aug 2020 by Менеджер, Hotel Management
Добрый день. Напишите пожалуйста, что именно Вам не понравилось. Мы обязательно примем меры
2 out of 5
by A verified traveler from US

Posted 9 Jun 2019 on Orbitz
One of my requirements was low floor level, which I mentioned during the reservation. No one answered me and when I got to apartment, it was very high floor and no elevator. It must be as a part of apartment definition. The description said we would have a king bad and in reality it was a twin bad. Shower room does not have any shelfs, which is not convenient. It was misrepresentation on the definition. Only one thing was nice - maids. They are tried to accommodate everything. Thanks to them.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2019
4 out of 5
by A verified traveler

Posted 29 Mar 2019
Property is located in the center of the city, clean and comfortable No parking, no reception, you have to call to someone to make sure you will get in
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2019 on Hotels
2 out of 5
by A verified traveler

No comfort

Posted 7 Jan 2019 on Hotels
No elevators. Hotel is located in the 5th floor. Bed was really uncomfortable. Smells like cigarettes everywhere.
4 out of 5
by A verified traveler

Clean, new, city center, no elevator

Posted 31 Oct 2018 on Hotels
Please note that Google Maps shows the wrong address of this place. It will take you to Sumska 52 and not 53! These have 7 min walk in between. You need to Google for Vodafone Sumska 53 if you want to find the place. This place will not let you in after 20.00 even if you agree beforehand! They said yes no problem, then it turned out it was a problem when I arrived in the Airport. They do not speak English and do not know how to communicate, not even hotels.com could reach them. So please do not arrange anything after this time you will be out on the street like me. In the phone number in their profile there is one zero that you need to remove in order to make the call. But they will hang up. The place has no elevator, it is on the fifth floor. The room is brand new and comfortable, but you will need earplugs because it is possible you will hear your neighbours. It is in the heart of the city center, and perfect for going out and shppoing, etc. Price is also good and it is safe, like noone enters your room, not even the cleaner. Also I got a smaller room that matched the description but pictures were different. So all in all, clean, new, city center, small, affordable, but no elevator and only before 20:00.
4 out of 5
by A verified traveler

Posted 6 Feb 2021 on Hotels
Comment from Hotel Management
9 Feb 2021 by Администратор, Hotel Management
Здравствуйте Francesco. Спасибо за отзыв. Ждем Вас снова. С уважением, менеджер по работе с гостями Станислав.
5 out of 5
by A verified traveler

Posted 29 Jun 2020 on Hotels
Comment from Hotel Management
24 Jul 2020 by менеджер по работе с гостями, Hotel Management
Спасибо Dmytro за хороший отзыв. Ждем Вас снова)