Ratings based on 107 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Clean, nice room and great location.
Comment from Hotel Management
9 May 2024 by Lynette, Hotel Management
Appreciate your feed back.Glad that you enjoyed your stay.
by A verified traveler
Posted 29 Dec 2023 on Wotif
by A verified traveler
Posted 28 Dec 2023
Room is big and clean.
by A verified traveler
Posted 28 Nov 2023 on Wotif
The room was filthy. The people staying next to our room were up partying until 2am and the staff did nothing about it.
Comment from Hotel Management
29 Nov 2023 by Lynette, Hotel Management
Hi Peter,We do apologise that you stay wasn't pleasant.We've also addressed how the room was.We hope you have a Merry Christmas, and we do apologise.
by A verified traveler
Posted 3 Oct 2023 on Wotif
The room was not cleaned properly with sand, dust and rubbish under the beds and the lounge. Very limited cooking facilities in the room which is described as "two bedroom". In fact it is a single bedroom with the sitting area converted to a bedroom. The "camp kitchen was no more than a barbecue with a sink. Overall very expensive for second rate facilities. I would not recommend this place to anyone.
Comment from Hotel Management
29 Nov 2023 by Lynette, Hotel Management
Hi Michael,We apologise for how your room was, & we have addressed this. We appreciate your feed back on the BBQ Area & your room..
by A verified traveler
Posted 18 Sep 2023 on Wotif
The bungalow was dusty. The shower is a shocker it does not drain properly you are standing in 20 mil of water all the time and the spray goes on the floor very dangerous. And to finish off I pulled the top sheet on the double bed back and there was all black pebbles on the white sheets that looked like a cockroach had been living there. Never again. Errol
Comment from Hotel Management
18 Sep 2023 by Jenny, Hotel Management
Hi Errol, Thank you for your feed back.
by A verified traveler
Posted 27 Jul 2023 on Wotif
Friendly service
by A verified traveler
Posted 18 Jul 2023 on Hotels
by A verified traveler
Posted 4 Apr 2023
The staff were all so friendly . We had a lovely stay . The cabins were clean and comfortable .
Comment from Hotel Management
13 Apr 2023 by Jenny, Hotel Management
We at the Retreat are glad you enjoyed your stay with us
by A verified traveler
Posted 1 Apr 2023
