Ratings based on 8 Verified Reviews
3.7 Room cleanliness
3.0 Service & staff
3.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Feb 2024
Comment from Hotel Management
7 Feb 2024 by Jtd, Hotel Management
We're so glad you enjoyed your stay. Look forward to having you back again soon.
by A verified traveler
Posted 15 Dec 2022 on Orbitz
It was a very nice place, close to everything. The management was always available.
Comment from Hotel Management
16 Dec 2022 by Jd, Hotel Management
We are so glad you enjoyed your stay!
by A verified traveler
Horrible management is an understatement.
Posted 29 Aug 2022 on HotelsI booked this hotel at 4 pm on the day of my stay. I arrived at the condo, not hotel as advertised, to find it locked with no access to the unit. After finding a phone number for The property manager they told me I have to drive to another town to pick up keys for the unit, this was an unreasonable request. The location was in the Rocky Mountains and driving a half hour through the mountains to pick up keys is not acceptable. Not to mention the directions had over ten turns and the office with the keys was closed. Result was no keys, no room. I had to stay at another hotel.
If you go to Rocky Mountains own website they do not accept reservations less than 2 days in advance so they have time to arrange for keys and access to the unit. Yet with hotels.com they take same day reservations with no way of getting keys to the customer.
This boarders on fraud, they refused my refund stating that I was past their cancellation time, of course I was, I booked it just hours before my arrival yet they knowingly had no way of getting me access to the room they sold me. One of the worst companies I have ever had the displeasure of meeting.
by A verified traveler
Posted 3 Aug 2022
by A verified traveler
Posted 29 Jan 2022
by A verified traveler
Posted 19 Jan 2022
Will come back!
Comment from Hotel Management
19 Jan 2022 by JTD, Hotel Management
We are so glad you enjoyed your stay!
by A verified traveler
Great ski location
Posted 12 Mar 2021 on HotelsUnit is super close to lifts and restaurants. Underground parking near elevator. Small balcony overlooking square is nice
Comment from Hotel Management
12 Mar 2021 by Jtd, Hotel Management
We are so glad that you enjoyed your stay and the property we look forward to having you back again soon
by A verified traveler
Posted 16 Jan 2020 on Hotels
Comment from Hotel Management
16 Jan 2020 by JD, Hotel Management
We are glad you enjoyed your stay and hope to see you back again soon!
