Ratings based on 958 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Clean room. Great location.
Comment from Hotel Management
11 Jun 2024 by Mark B , Hotel Management
Dear David,Thank you for your 5-star rating of SouthWinds Motel. We are pleased you found the motel and service to your liking. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 9 Jun 2024
Great place. I was very happy with the location as it wasnt too close to the noisy/busy areas but just close enough.
Check in could be a little earlier would be my only complaint.
The room was comfortable, not too cluttered, very clean, not any issues with bugs or pests. A few iguanas made it interesting and fun.
Pool was warm, clean and not over occupied.
Id say the place is a 4.5 out of 5.
Its not the ritz, but I'm picky and it was great.
Wife liked it as well.
Bar was good, Ana's across the street was great for a bite and amazing coffee.
I'd definitely stay again and highly recommend.
Comment from Hotel Management
11 Jun 2024 by Mark B , Hotel Management
Dear Matthew,Thank you for your 5-star review of SouthWinds Motel. We agree our location is ideal for all that Key West has to offer while being an oasis away from it all. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 8 Jun 2024
We had no electricity on the last day which was a hassle but other than that it was a great place to stay
Comment from Hotel Management
9 Jun 2024 by Mark B , Hotel Management
Dear Theresa,Thank you for your review. I am pleased to know you enjoyed your stay with us. I apologize for the power interruption. A transformer went out and the electricians worked diligently to retore power. Unfortunately it was a few hours before their work was completed. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
by A verified traveler from Blanchester
Posted 8 Jun 2024
All in all - a great place to stay. The facility overall could use updating. Even keeping it the 50's style - there are just broken tiles, our shower faucet was barely hanging on, chipped paint, etc that need to be updated. That said - it's very clean, the staff is friendly and the pools are nice. Nothing fancy but it's quiet and within walking distance of everything. It's not a swanky resort but they have everything you need for a good price. If we were to come back to the Keys - we'd stay there again!
Comment from Hotel Management
9 Jun 2024 by Mark B , Hotel Management
Dear Heather,Thank you for your review. I am glad you found the motel and service to your overall liking. We will use your comments to assist us as we continuously work to improve our operations and facilities. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 7 Jun 2024
Cute room one of most reasonably priced
Comment from Hotel Management
9 Jun 2024 by Mark B , Hotel Management
Dear Tracy,Thank you for your 5-star review. We are happy to know you enjoyed your time with us and found our motel to your liking. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 7 Jun 2024
South Winds was so close to Duval Street literally steps away. We went out on the town every night and even started referring to the Motel as "home" at the end of each night. Beds were very comfortable, and the rooms offered all you need for a short stay. Staff was very friendly and helpful.
Comment from Hotel Management
7 Jun 2024 by Mark B , Hotel Management
Dear Patrick,Thank you for your great review of SouthWinds Motel. We are pleased you enjoyed your stay with us while taking in all that Key West has to offer. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 4 Jun 2024
A motel, but overpriced (prices varied from over $300 down to high $200s depending upon the day). Stayed for 3 nights - plenty. 71 rooms, but only one medium-sized and one small pool for all rooms. There was a group of obnoxious, drunk people drinking in the pool most of the day (even though signs saying no liquor, but no enforcement). Were 8-10 of them at one time, and made it uncomfortable for any other guests to go in. The property also allows smoking in outside areas, and most places require guests to go off property to smoke. Not pleasant.The pools were good for the rooms near them, but there were about 25 rooms facing South St with no easy pool access; had to walk out of the property, along street, and back into the property to access the larger of the 2 pools (unheated and most used). Rooms: very small and dated; no counter or shelf space whatsoever in small bathroom; no hooks in bathroom; shower was nice and big, but low water pressure; no closet space (a rack hanging in the middle of the wall); and TV was a small monitor (terrible to watch a hockey game on!). Very small counter with a microwave and bar fridge below, but looks like there once was a bar sink there (very much needed!) Worst thing was no shelf or counter space in the bathroom. Not enough room for your toothbrush and toothpaste on the sink! Nice additions to staying there: parking is included (it’s expensive in Key West!); a very continental breakfast with pre-packaged muffins, instant oatmeal, coffee, y
Comment from Hotel Management
4 Jun 2024 by Mark B , Hotel Management
Dear Tessie,Thank you for your review. I am sorry we did not meet your expectations at our motel. Thank you fo your feedback.Sincerely,Mark BibbGeneral Manager
by A verified traveler
Posted 4 Jun 2024
Stayed there for a buddy’s 60th birthday. Hotel was clean and staff was friendly. Pools were clean and the Tipsy Rooster did not disappoint. The only time we spent in the room was when we slept. I would stay here again.
Comment from Hotel Management
4 Jun 2024 by Mark B , Hotel Management
Dear Daniel,Thank you for your 5-star review. I am pleased you found the motel and service to your liking. Our bar, Tipsy Rooster, has an exciting vibe that includes daily live music. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 3 Jun 2024
This property was in walking distance of shopping and Duvall street. It was easy to rent a bike and use to get around during the day. We paid $20 the first day for bikes and extended for $12 a day after that. The beach access was easy to use and within walking distance. The room had tiny bugs that were on the counter and throughout. Staff was hit or miss, we had a nice gentleman help us one day and the rest were not very nice. The shower was not great.
Comment from Hotel Management
4 Jun 2024 by Mark B , Hotel Management
Dear Mary,Thank you for your review. I am sorry you did not receive the consistent quality service that we strive to provide. We have a culture built on providing exceptional service to all guests. I have addressed your comments to our staff to ensure no guests feel like our service levels are hit or miss. Thank you for your feedback. We hope you will consider staying with us again.Sincerely.Mark BibbGeneral Manager
by A verified traveler
Posted 2 Jun 2024
Great location, very close to Duval St and many tourist attractions including a few blocks from the most southern point attraction, friendly and very helpful staff. Rooms are typical motel like rooms, which we expected. A bit pricey but the location was excellent. We would stay again given the price range in Key West.
Comment from Hotel Management
4 Jun 2024 by Mark B , Hotel Management
Dear CHRIS.Thank you for your review. We are pleased to know we met your expectations, and you enjoyed your time with us. Our team strives to ensure all guests have a pleasant and relaxing stay. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager
