Ratings based on 906 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fort Myers
Posted 2 Jun 2024
by A verified traveler
Posted 31 May 2024
Our room was infested with bugs, all over the beds and furniture. Mika at the front desk shows no emotion and lacks any empathy. Horrible customer service. Have stayed here numerous times but never again. Staff at any other hotel in the vicinity
by A verified traveler
Posted 16 May 2024
Natalia very attentive she showed us the whole facility and all the amenities. It’s very convenient to everything and the parking too.
by A verified traveler
Posted 13 May 2024
There are blinds on the window, but no blackout curtains. On the good side the pool and area around it was kept very clean.
by A verified traveler
Posted 1 May 2024
Centrally located and a balcony overlooking Duval. Very comfortable bed and spacious room. I’ll definitely stay here again!
by A verified traveler from st-urbain 1
Posted 26 Apr 2024
A1
by A verified traveler
Posted 25 Apr 2024
This was the WORST place I’ve EVER stayed at the lobby had no air the rooms were NOTHING like the pictures and the pool and hot tub were DISGUSTING!! I’d NEVER stay there again!!! Worst experience I’ve EVER had!! Spend the extra money to stay somewhere else!!!
Comment from Hotel Management
25 Apr 2024 by front desk, Hotel Management
Thanks for you feedback and opinion.
by A verified traveler
Posted 19 Apr 2024
Comforter was torn and in poor shape. Towel rack in bathroom fell off wall every time you hung a towel on it. Water pressure in shower was very poor.
Comment from Hotel Management
23 Apr 2024 by front desk, Hotel Management
Than you for your feedback.
by A verified traveler
Posted 10 Apr 2024
The hotel was clean. Staff was friendly and wonderful. Overall very pleasant stay.
Comment from Hotel Management
23 Apr 2024 by front desk, Hotel Management
Than you for your feedback we highly appreciate it
by A verified traveler
Posted 6 Apr 2024
Great location at a good price. Excellent people watching from the rooftop.
Comment from Hotel Management
23 Apr 2024 by front desk, Hotel Management
Than you for your feedback we highly appreciate it
