Ratings based on 233 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Albemarle
Posted 18 Jun 2024
It was ok for a weekend stay. No views though from a studio unfortunately.
Comment from Hotel Management
19 Jun 2024 by Ryan, Hotel Management
Thank you, William, for your feedback. We're glad you found your weekend stay satisfactory. We apologize for the lack of views from your studio. We hope to provide a better experience on your next visit.
by A verified traveler
Posted 17 Jun 2024
Very clean, spacious and efficient. Few minute walk to DUVAL street . Will definitely rent there again 😊
Comment from Hotel Management
19 Jun 2024 by Ryan, Hotel Management
Thank you, Jolana, for your excellent 5 out of 5 review! We're delighted you found our place clean, spacious, and efficient, and enjoyed the short walk to Duval Street. We look forward to welcoming you back again!
by A verified traveler
Posted 9 Jun 2024
It was a nice clean hotel. The garbage truck was very loud every 5am but besides that everyone was helpful there
Comment from Hotel Management
10 Jun 2024 by Ryan, Hotel Management
Thank you for your feedback. We greatly appreciate it.
by A verified traveler
Posted 5 Jun 2024
We really enjoyed our stay and was perfect for a quick weekend trip. Parking across the street, (make sure to go in and get the card to help you park) very convenient location for everything. The staff is extremely friendly and welcoming, and the grounds are beautiful and well kept. Opt for a private balcony if possible. It was awesome being able to walk to everything and watch a cruise depart from the pool! Will be back and would recommend! Oh and bring earplugs for sleeping since you’re not escaping the roosters anywhere on the island!!
Comment from Hotel Management
6 Jun 2024 by Ryan , Hotel Management
Thank you for your review, Jacquelyn! We are so happy you enjoyed your stay with us.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
2 Jun 2024 by Rosa, Hotel Management
Thank you for the positive comments.Hope to see you soon
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
10 Jun 2024 by Ryan, Hotel Management
Thank you for your review!
by A verified traveler
Posted 2 May 2024
Perfect location - not to far of a walk from Duval Street and the action but tucked away just enough to be able to have some peace!
Comment from Hotel Management
2 Jun 2024 by Rosa, Hotel Management
Thank you for the positive commentWhat could we have improve to achieve 5 out of five.Thank you
by A verified traveler
Posted 28 Apr 2024
Were not very accommodating. Nor friendly. Very hard to find address was confusing.
Comment from Hotel Management
2 Jun 2024 by Rosa, Hotel Management
Good afternoonThis is Rosa Front Desk Manager at Hyatt Sunset Harbor.I would like some feed back on how we can improve to make your stay enjoyable.Sincerely.Rosa
by A verified traveler
Posted 7 Apr 2024
Great location, will visit again!
Comment from Hotel Management
8 Apr 2024 by Ryan, Hotel Management
Thank you, Nadine, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
by A verified traveler
Posted 25 Feb 2024
5 Stars! Very close to everything. Great rooms
Comment from Hotel Management
29 Feb 2024 by Rosa, Hotel Management
Thank you so much, we really appreciated your comments and hope to see you again.
