Ratings based on 1,030 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
This was our first visit and will not be the last. The staff was great and our accommodations were great. Thank you for everything!
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 14 Jun 2024
Definitely a tropical Key West feel. Good breakfast and excellent coffee. Great for walking to many different places. Will book our next trip there.
Comment from Hotel Management
16 Jun 2024 by Patrick, Hotel Management
We're so glad you enjoyed your stay with us!
by A verified traveler
Posted 12 Jun 2024
Old and run down
Comment from Hotel Management
14 Jun 2024 by t, Hotel Management
thank you for the feedback
by A verified traveler
Posted 10 Jun 2024
Great location to see the sights of Key West. Relaxing pool was a plus!
Comment from Hotel Management
11 Jun 2024 by t, Hotel Management
thank you for the feedback and rating
by A verified traveler from Saint Charles
Posted 10 Jun 2024
Love the staff - quaint - location was KEY! Price was awesome.
Comment from Hotel Management
11 Jun 2024 by t, Hotel Management
thank you for the feedback
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Patrick, Hotel Management
Thank you!
by A verified traveler
Posted 5 Jun 2024
We loved staying at Heron House! The location is unbeatable, and we loved the charm. Everyone was so friendly, and the property was well-kept and beautiful. We will absolutely stay here again in the future.
Comment from Hotel Management
6 Jun 2024 by t, Hotel Management
thank you for the review and feedback
by A verified traveler
Posted 4 Jun 2024
Parking problem
Comment from Hotel Management
9 Jun 2024 by Patrick, Hotel Management
Yes, it is a very small insland. Thanks for visiting with us!
by A verified traveler
Posted 4 Jun 2024
The location is amazing. The property is dated with some plumbing issues. The staff were friendly and the patrons all lovely. Pool was clean and quiet.
Comment from Hotel Management
6 Jun 2024 by t, Hotel Management
thank you for the feedback
