Ratings based on 963 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Absolutely wonderful!
by A verified traveler
Posted 16 Jun 2024
Eden House felt like home from the moment I stepped through the door. Gorgeous place with amazing staff and perfect location in old town. I will definitely return - I made new family here ❤️
by A verified traveler
Posted 10 Jun 2024
Everything was awesome
by A verified traveler
Posted 5 Jun 2024
Great accommodations with an awesome bar side pool, and Pool as well. My wife and I did not even go to the beach because we were so relaxed at the poolside.
by A verified traveler
Posted 31 May 2024
As someone who has lived in the keys and stayed at many places since I can confidently say the Eden House is a new favorite. The staff was so friendly & inviting. It’s a beautiful property and the rooms are so cute. Great distance from everything so it’s quiet but still walkable to all the fun things duval has to offer. We will definitely be back!!
Comment from Hotel Management
1 Jun 2024 by Eden House Team, Hotel Management
Thank you for the excellent review, Alexis! We are glad that you found your favorite spot in paradise. We cant wait to welcome you back soon!
by A verified traveler
Posted 29 May 2024
Excellent place, walking distance to downtown. Only one thing was very upsetting, gentleman who was on the front desk was very unpleasant to us . Hope he had a bed day and he would not give this beautiful place a bad name.
Comment from Hotel Management
1 Jun 2024 by Jocelyn - Eden House Key West Mgt & Staff, Hotel Management
Hello Magdalena,My sincere apology for the customer experience that you have with us. We pride ourselves on being hospitable and make sure our guests are well taken care of. The issue has been resolved and will no longer be issue. WE hope that we will see you again.
by A verified traveler
Posted 27 May 2024
From check in was an amazing experience. The grounds and rooms are very charming and cozy. I will definitely be visiting and recommending this stay to everyone who will listen. Thank you for an wonderful experience!
Comment from Hotel Management
28 May 2024 by Jocelyn - Eden House Mgt and Staff, Hotel Management
Dear Eagle Fast Auto,Your feedback made our day! We are ecstatic to hear that you had a great time with us here at the Eden House. We can’t wait to welcome you back for another fantastic experience and to add more pictures as you build more memories. So happy we are part of it!
by A verified traveler
Posted 26 May 2024
Hotel was great, staff was efficient and courteous.
Comment from Hotel Management
28 May 2024 by Jocelyn - Eden House Mgt and Staff, Hotel Management
Hello Jon,Thank you again for your 5-star rating and for being an amazing part of our journey. As Eden House celebrates its 100 years birthday, we are so happy to know you become our journey as well. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
by A verified traveler
Posted 25 May 2024
Property was convenient to Yankee Freedom for our trip to Tortuga. Room was extremely small, bed as you walk into room with not even a foot from wall. Outside was decorated with tropical trees and plants. Pool area very attractive
Comment from Hotel Management
28 May 2024 by Jocelyn - Eden House Mgt and Staff, Hotel Management
Hi Kimberly,We're so happy to have you in our hotel and so glad that you enjoy your stay. We would love to help you pick a bigger room next time you come back. Give us a call and we will be more than happy to help. See you then!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
28 May 2024 by Jocelyn - Eden House Mgt and Staff, Hotel Management
Hello Ginger,We’re humbled by your review and look forward to being your preferred choice for accommodation in the future. If there’s anything specific you'd like to highlight about your experience, please feel free to share! We look forward to welcoming you again soon!
