Ratings based on 879 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Property was great and staff was very friendly. Room had a strong odor each time I walked in, it was striking, but you adjust after being in it awhile.
Comment from Hotel Management
4 Jun 2024 by Alexa Morphy, Guest Services Manager. , Hotel Management
Thank you for your positive feedback regarding our property and friendly staff. We sincerely apologize for any inconvenience caused by the strong odor in your room. Rest assured, we take your feedback seriously and will work diligently to address this issue to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.
by A verified traveler
Posted 26 May 2024
I liked the adult only
Comment from Hotel Management
27 May 2024 by Ann Marie , Hotel Management
Thanks for the feedback , we are thrilled to know we had met your expectations
by A verified traveler
Posted 17 May 2024
Marilyn who handled the continental breakfast at Duval Garden was amazing. She was very helpful in getting us towels. Friendly, caring and courteous. The front desk was of not help. Do not like the texting way to communicate as we got not response.
Comment from Hotel Management
22 May 2024 by Tim, Hotel Management
Thank you for sharing your five-star experience. We are pleased to hear your time with us was enjoyable. As our guest you stayed in our newly renovated Duval Gardens Guesthouse that has been elegantly appointed. Marilyn is a gem. She hosts our deluxe continental breakfast on the front porch of the Guesthouse overlooking the Heart of Duval Street. We look forward to welcoming you back!
by A verified traveler
Posted 15 May 2024
We enjoyed staying at the Duval guest cottage. The room was very clean. Staff was friendly and very helpful. The breakfast each morning was perfect to get the day started. We would definitely return and recommend to others. Thank you!
Comment from Hotel Management
15 May 2024 by Tim, Hotel Management
Thank you for sharing your experience. We look forward to welcoming you back!
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
6 May 2024 by Jody-Kay, Hotel Management
Dear Mary F,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!
by A verified traveler
Posted 4 May 2024
This property was perfect for us. We were walking distance from everywhere. Marilyn and Kadie were terrific. They were very friendly and accommodating. We really enjoyed our chats with them at breakfast. The rooms were recently renovated and our room was beautiful. The bed was very comfy too. We were upgraded from the Avalon to another house at 1012 Duval and I’m glad we were as we preferred the location of the house we stayed in. Breakfast was great and fresh and plentiful. Everything was walking distance for us. Key West is a beautiful city.
Comment from Hotel Management
4 May 2024 by Alexa Morphy, Guest Services Manager. , Hotel Management
Thank you so much for your glowing review! We're delighted to hear that your stay with us at the Southernmost Beach Resort exceeded your expectations. It's wonderful to know that our central location, recently renovated rooms, and friendly staff, particularly Marilyn and Kadie, contributed to a memorable experience for you. We're thrilled that you enjoyed our delicious breakfast offerings and found everything within walking distance. We appreciate your kind words and hope to welcome you back for another fantastic stay in Key West soon!
by A verified traveler
Posted 1 May 2024
Friendly staff, great property. I loved the water views, pool and beach.
Comment from Hotel Management
1 May 2024 by Tanchony , Hotel Management
Thank you so much!
by A verified traveler
Posted 21 Apr 2024
Wonderful daily breakfast and lunch snacks included in resort fee. Lounge chairs and umbrellas included in resort fee.
Comment from Hotel Management
21 Apr 2024 by Ann Marie , Hotel Management
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Alexa Morphy, Guest Services Manager. , Hotel Management
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Alexa Morphy, Guest Services Manager. , Hotel Management
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!
