Ratings based on 700 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from North bergen
Posted 2 Jun 2024
Beautiful!!
by A verified traveler
Posted 25 May 2024
False advertisement : pictures do not reflect the reality off the unit we stayed.Minimal furniture and very old, no microwave, very old unit. Ants also was an issue.
by A verified traveler
Posted 21 May 2024
Like : nice & helpful staff (Roberto)
Dislike : old apartment with black mold behind bathroom door, in bathtub, standing shower, moldy smell every where. Should have inspection yearly to remove all mold
by A verified traveler
Posted 19 May 2024
The A/C did not work. Upstairs where the bed is located was over 80 Fahrenheit. Asked if we could switch rooms the next morning and they said they would turn off the A/C and let it defrost. They never apologized or offered to switch our room. We ended up leaving and booking a room in another hotel. We were never offered a new room or a refund for our second night. Stay away from this place.
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by AU, Hotel Management
Thank you for staying with us.We hope e can serve you in another opportunity !
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by AU, Hotel Management
Thank you for staying with us.We appreciate your feedback !
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Given the very limited options in Key Biscayne, this is a decent choice for budget minded folks. I was nervous reading some of the reviews, but I found the property clean, outlets worked and the AC was excellent.
It is definitely an older property that could use some updates, but the staff was friendly and responsive once we arrived.
It's not the Ritz Carlton, but if you want an inexpensive stay with beach access, this works well!
Comment from Hotel Management
26 Apr 2024 by AU, Hotel Management
Thank you for staying with us.We appreciate your feedback !
by A verified traveler from istanbul
Posted 23 Apr 2024
The freezer wasn't working
