Ratings based on 404 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 16 Jun 2024
Good place to be in ketchican. good restaurant and bar all meals
Comment from Hotel Management
17 Jun 2024 by GM, Hotel Management
Dear Jason: Thank you for doing a review of our property. We are pleased to hear that you found our restaurant and bar to your liking and the meals you had were good. Please come back and give us another opportunity to serve you. Linda Peters, GM
by A verified traveler
Posted 8 Jun 2024
Clean, nice rooms with friendly staff. There’s a nice restaurant right downstairs. Kind of far from downtown, but there is a free shuttle anywhere in city limits.
Comment from Hotel Management
8 Jun 2024 by Rebecca R., AGM, Hotel Management
Charity, Thank you for your review of our facility. Our shuttle service is a highlight when it comes to getting around town. We do hope to see you again on your next visit to Ketchikan.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Donald, Thank you for doing a review of our property. We appreciate your business. Please come back and visit us again. Linda Peters, GM
by A verified traveler
Posted 29 May 2024
They helped when the pillows were too soft and felt like I was falling through the bed got harder pillows. Also they were so nice to my Autistic son, and the food 10 out of 10
Comment from Hotel Management
29 May 2024 by Rebecca R., AGM, Hotel Management
Maegan, Thank you so much for your kind words. We are so happy that we were were able to help when you needed to have expectations changed. We hope to see you again when you stay in Ketchikan.
by A verified traveler
Posted 25 May 2024
Convenient to airport and downtown.
There was no air conditioning so kept window open - noisy.
Comment from Hotel Management
26 May 2024 by Rebecca R., AGM, Hotel Management
Hello Chris, Thank you for your review on our property. We pride ourselves on the convenience we have to the airport and downtown. I am sorry there was extra noise on the street. We do hope that you will consider us for future stays.
by A verified traveler
Posted 22 May 2024
Good location. When we were getting on the airport ferry, we called the front desk to have their complimentary shuttle pick us up when we got to the other side. Very convenient to use, so we didn’t need to rent a car! The hotel has a diner style restaurant with a pretty decent sized menu. The meals were good and were served by very friendly staff. Our room was a little dated, but clean and comfortable. We would not hesitate to stay here again
Comment from Hotel Management
23 May 2024 by Rebecca R., AGM, Hotel Management
Thank you for your kind words and review on our hotel and restaurant Kenneth. We hope that you choose us again when you come to Ketchikan.
by A verified traveler from Advance
Posted 19 May 2024
The property was clean and well maintained. The staff were friendly. It was perfect for our one night in Ketchikan before departing for Coal Bay. I would definitely stay there again.
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear Kari, Thank you for taking the time to do a review. We are pleased to hear that you enjoyed your stay with us. We are happy to hear that you found the hotel clean and well maintained and the staff friendly. It is also nice to hear that you will stay with us again in the future. We look forward to seeing you again, hopefully in the near future. Thank you, Linda Peters, GM
by A verified traveler
Posted 14 May 2024
Great staff
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Hello Daniel: Thank you for taking the time to review our property. We are pleased to see you enjoyed your stay. Thank you for the great comment on our staff. We hope you will return soon to give us another opportunity to serve you. Linda Peters, GM
by A verified traveler
Posted 14 May 2024
Always a great stay!
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Hello Robert: Thank you for your review. We are pleased to hear that you always have a great stay with us. We look forward to you next visit. Linda Peters, GM
