Ratings based on 21 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great escape- fresh renovation
Posted 1 Jun 2021 on HotelsGreat stay! Recent renovations!!
Wellness was just what we needed.
Comment from Hotel Management
1 Jun 2021 by Kristály Hotel, Hotel Management
Thank you very much! We are glad you, had a great time in our hotel. We are waiting for you back!
by A verified traveler
Posted 28 Aug 2020 on Hotels
by A verified traveler
Posted 10 Jun 2019
The property is old. The elevator only fits one person. The parking is open with no security but you have to pay it. And to use the air conditioner you have to pay extra 3500 HUF. During my stay the hotel went out off water so I had to leave early. I do not recommend this hotel to anybody.
Comment from Hotel Management
11 Aug 2019 by Cristal, Hotel Management
Thank you for your feedback.
The parking place is camera protected area. Air condition is an extra service, that why it is for extra charge. Unfortunatelly there was no water in the area because of a pipe break.
by A verified traveler from San Diego, CA
Not crystal-clear how this hotel rates three stars
Posted 27 Nov 2011
Location: Keszthely offers three main attractions to the tourist: the beaches on Lake Balaton (though not in November, when we were there!), the magnificent palace of the Festetics family (and its adjacent coach and sleigh museum, not to be missed) near the center of the small town, and the lake, fed by thermal springs, of Heviz, the spa a couple of kilometers inland from the lakeshore. The Minhotel Kristaly is approximately halfway between the lake and the palace, about 400 meters from each and near a green park area. As such, it's quite convenient to both.
The Minhotel Kristaly may have an excellent spa center; we did not have the occasion to find out. Our room, however, was spartan. This might be acceptable, but the futon-style bed was lumpy, its bedspread torn and ragged. On the plus side, the heating radiator is not strong enough to overheat the room: turned to maximum, it had the room at 68 degrees F (20 C) when the air outside was about 30 F (-1 C). I'm not sure how it would do in midwinter. The bathroom was adequate but tiny (a positive spin would say it represents highly efficient use of space, but in truth it is very cramped). Lighting was dim; the ceiling light was only somewhat stronger than a night-light, and the small bedside lamps with their dark shades barely provided enough light for reading in bed. There was no table lamp on the desk, nor any floor lamp. The brightest spot in the room was in the room's entryway (which represented an inefficient use of space between bedroom and bathroom). Breakfast was mediocre; surely they can find better-quality bread and rolls without cutting into profit margin. The staff were unfailingly friendly.
Perhaps the spa justifies a three-star classification; the rooms alone do not (assuming most are like ours). I would not choose to return at the price we paid, but would look elsewhere in Keszthely.
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 27 Oct 2023 on Hotels
by A verified traveler
klein aber nett
Posted 11 Sep 2023 on Hotelsby A verified traveler
Posted 13 Aug 2023
The Outside doesn't look so nice, this is the first view! But if you meet the Girls by your Check-in, the are so friendly, you see your Room, nice and clean! You can walk in 5 minuets to the Lake Balaton, to visit the Beach, find a good spot to eat and much more. Also the Breakfirst was good, and the parking spot is direkt in front of the Hotel.
I would like to Recommend it !
by A verified traveler
Posted 11 Oct 2022 on Hotels
by A verified traveler
Posted 20 Feb 2022 on Hotels
