Ratings based on 112 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 Jun 2024
Basic hotel with dated but clean rooms. Noisy if you have a floor above you. Staff were polite and greeted us with a to-the-point check-in. Parking was an additional fee.
Comment from Hotel Management
7 Jun 2024 by Reception, Hotel Management
You have to be realistic about these things. Staying in a 200 year old building with 60 other guests, peak season, unfortunately you will get some noise, thats hotels all over the world. Using our car park is not compulsory, other options are available, If you are happy to pay your travel agent 20% commission for booking the room, why not pay the hotel a couple of quid to park the hire car.
4 out of 5
by A verified traveler

Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Matt, Hotel Management
Thanks!
5 out of 5
by A verified traveler

Posted 12 May 2024
Magnificent views, like paintings!
Comment from Hotel Management
19 May 2024 by The dawg,, Hotel Management
Thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 19 Nov 2023
Overall good
Comment from Hotel Management
19 Nov 2023 by The dawg,, Hotel Management
Thank you.
5 out of 5
by A verified traveler

Posted 13 Oct 2023 on Hotels
Comment from Hotel Management
17 Oct 2023 by Matt, Hotel Management
Thanks Klaus
5 out of 5
by A verified traveler

Posted 28 Sep 2023
Great place to stay been before
Comment from Hotel Management
30 Sep 2023 by Matt, Hotel Management
Thanks Ian!
5 out of 5
by A verified traveler

Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
30 Sep 2023 by M, Hotel Management
Thanks Shona!
5 out of 5
by A verified traveler

Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
24 Sep 2023 by The dawg,, Hotel Management
Thank you,
4 out of 5
by A verified traveler

Posted 16 Sep 2023 on Hotels
The hotel was in a good location if you want to go into the wonderful town of Keswick. Parking is £6 for the night unless you book direct. The room was clean and airy, the floors are a bit creaky but so are a lot of old hotels. The staff were great from check in, breakfast and check out. Breakfast was really tasty, with a good range of food on offer.
Comment from Hotel Management
16 Sep 2023 by Matt, Hotel Management
Thanks Peter