Ratings based on 24 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2024
Ok resort. Shower does not drain. Bathroom flooded everytime we showered. Hotel is outdated. Ok for short term
by A verified traveler
Posted 23 Jan 2024 on Orbitz
Have stayed at the Veranda Natural several times. It really is a unique and amazing property that I highly recommend. The rooms are blended into the surrounding natural landscape and both pools are well maintained. Each room is created differently. Beautiful place to relax and enjoy.
by A verified traveler
Posted 7 Dec 2023 on Hotels
by A verified traveler
Posted 27 Aug 2023
Rustic elegance, surrounded by natural beauty. Spent 2 nights. Late check out gracias granted.
Comment from Hotel Management
5 Sep 2023 by Socheath Ecom2, Hotel Management
Dear Eric, Greetings from Veranda Natural Resort, Thank you for taking the time to share with us your experience at Veranda Natural Resort! We truly appreciate your kind words and we would love to have you back again soon!Kind regards,Socheath
by A verified traveler
Posted 27 Feb 2023
Beautiful resort, great breakfast, nice pool and beautiful sunsets.
Comment from Hotel Management
6 Mar 2023 by Socheath Tann , Hotel Management
Dear Helen, Warmest greeting from VERANDA NATURAL RESORT!Thank you so much for taking your times to share your value feedback here,We do appreciate all the comment you raise & ensure to share with all team to keep us motivated.Really hope to have another chance to serve you, your friends and family in the future days,Sincerely yours,Management Team
by A verified traveler
Posted 12 Jul 2022
Awesome, scenery, staff, and food.
Comment from Hotel Management
19 Jul 2022 by Socheath Tann , Hotel Management
Dear Mike,
Greetings from Veranda Natural Resort, KEP Hillside Cambodia.
Thank you for taking the time to share with us your experience at Veranda Natural Resort! We truly appreciate your kind words and we would love to have you back again soon!
Kind regards,
Team Management
by A verified traveler
Posted 24 Jun 2021 on Orbitz
I spent 3 nights at the resort with many friends. The staff is excellent, easy to understand/speak English and always check how things where and all staff greeted me as they past.While the room was very large and comfortable with nice view it's a bit worse for wear. The entire resort looks like Covid-19 has been difficult over the last 18 months. I was at the resort about two and half years ago and the property was incredible. While the structure is there many thing look in disrepair from a lack of staff. I wish the resort well and hopefully Covid will end soon so they can get more guest to pay for the proper amount of employees such a large property requires. Perhaps I will try again next year.
Comment from Hotel Management
27 Jun 2021 by Socheath , Hotel Management
Dear Valued Customer,
We delight to see the excellent of your review and our team services are ready to reserve you by warmly welcome on the next holiday. Thank you so much
With our love & care,
Socheath
by A verified traveler
Posted 7 Jun 2020
A very nice place to stay but my only problem was the number of stairs! If you are elderly or handicapped, it is not the place to stay. If you are young, healthy, and no problems climbing many stairs you would like it. The room was large, clean, and had all that was needed for a pleasant stay. The staff was very helpful and pleasant. The breakfast was the usual fare and good. There are 2 swimming pools and both clean and set in relaxing areas of the hotel. The only other thing I can say is I would have preferred a softer bed.
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
27 Mar 2020 by Socheath Tann , Hotel Management
Dear Johan,
It’s a true pleasure to read your kind review on Hotels.com. We are happy to know that our luxurious
accommodations and staff services added to the success of your trip.
Our team joins me in thanking you for making us your preferred choice and we all look forward to welcoming you soon again.
Team Management,
by A verified traveler from Chandler,Arizona, USA
Posted 3 Feb 2020
Cleanest place in Kep. Beautiful location and setting. If you make it to Kep this is the place to stay.
Comment from Hotel Management
27 Mar 2020 by Socheath Tann , Hotel Management
Dear Valued guests,
Thank you for sharing your experience on Expedia.com after your stay with us.We are absolutely delighted that you enjoyed your experience at Veranda Natural Resort. Our staffs are working hard each day to provide the very best service.
We hope to have the pleasure of welcoming you back in Kep.
Team Management,
