Ratings based on 211 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Room had not been cleaned thoroughly. No tissues in the tissue box. Half a roll of toilet paper was all that was in the room. Bathtub faucet was dripping and there was a razor blade laying on the sink.
by A verified traveler
Posted 24 May 2024
Not a lot of late night food options for delivery. No elevator to the second floor. Overall though it was a great stay. Bed was comfy, jacuzzi tub was hot (needed rinsed out though and jets didn't work) and the room was clean. Staff was friendly.
by A verified traveler
Posted 17 May 2024
Facility is very outdated but staff was nice
by A verified traveler
Posted 6 May 2024
Tub was black water ran black also. No hair dryer.
I wouldn’t recommend anyone to stay here.
Comment from Hotel Management
10 May 2024 by Guest Relations, Hotel Management
Dear Susan,Thank you for taking the time to share your thoughts with our team. We are shocked to read your review as it is not representative of the high standards that we strive to provide for our guests. Our team will be sure to discuss your stay to investigate where we may have fallen short. Please allow us another opportunity to show you the experience that we are known for.
by A verified traveler
Posted 28 Apr 2024
The room smelled like an ashtray, real bad!
The water drained super slow in the sink.
The fitted sheet was too small for the mattress.
No SUB plug was available.
The accent chair was ripped and broken seat support.
The staff were super sweet and helpful.
The owners need to update and fix these rooms.
Comment from Hotel Management
2 May 2024 by Guest Relations, Hotel Management
Dear Pam,Thank you for taking the time to share your feedback. While we are thrilled to hear your kind comments about our friendly staff, we are saddened to learn you did not enjoy your visit. Thank you for bringing your concerns to our attention. Your comfort and satisfaction are important to us, and we are sorry to hear that these issues affected your stay. Please know that we take this feedback seriously and will address it with our team to ensure a more relaxing experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay.
by A verified traveler
Posted 21 Apr 2024
Advertised with a pool but told it was closed. The pool was drained and did not look like it was under repair. Breakfast was small muffins and bagels only. Set up for waffles but there was no batter.
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 31 Mar 2024
While checking in it took an extremely long time to check in. The room was dark, we bought a bulb for a lamp and the lamp had a short. The bath tub was to smooth and needed something for standing safely then getting out of the tub there was no grab bar for assistance. I didn't like the handicapped room that I asked for last year with no place to put the morning items needed for dressing and I didn't request it do to that last year. The breakfast was slim. Seems no one thinks about those who cannot have sugar. There are a lot of diabetics today and a noncoated cereal would be welcome. The hotel was comfortable for sleeping it was quiet. Thank you.
by A verified traveler
Posted 30 Mar 2024
Pool was broken
by A verified traveler
Posted 24 Mar 2024
It’s clean enough. In need of an update
