Ratings based on 978 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Spokane
Posted 17 Jun 2024
The customer service was very good, everyone was very nice and breakfast was great. I liked that this location allows pets and that they have a pool. I wished there was a small space "pet area" so my pet could do her business. The room was ok but definitely upgrades, repairs and deep cleaning could make a big difference.
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 11 Jun 2024
Everything is great!
by A verified traveler
Posted 7 Jun 2024
Facility was dirty and smelled foul. Room was not clean upon arrival. Carpet was filthy and sticky.
Comment from Hotel Management
10 Jun 2024 by General Manager, Hotel Management
Dear Benjamin,Thank you for your review. We regret to learn of your disappointment with your experience. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will have a discussion with housekeeping to ensure any odor and cleanliness issues are swiftly resolved. It is our hope that you will give us another chance to change your perceptions down the line.
by A verified traveler
Posted 7 Jun 2024
The hotel staff is excellent and goes above and beyond for their customers at this hotel. One staff member shined; Carolyn was her name. This hotel has good employees, for sure.
by A verified traveler
Posted 5 Jun 2024
Size of room and bathrooms
by A verified traveler
Posted 5 Jun 2024
Needed a room, they had a room. Fair price clean room.
Comment from Hotel Management
7 Jun 2024 by General Manager, Hotel Management
Dear David,We're glad we could accommodate you with a clean and comfortable room. It was a pleasure having you here, and we hope to welcome you back to Super 8 by Wyndham Kennewick for another wonderful stay in the future.
by A verified traveler
Posted 29 May 2024
Was a great stop on our way home.
by A verified traveler
Posted 25 May 2024
Quiet, clean, good staff.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Tracey,Thank you so much for taking the time to share your thoughts on your recent visit! We work hard to exceed our guests' expectations, and we're thrilled our hospitable team, impeccable accommodations, and dedication to cleanliness hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again at Super 8 by Wyndham Kennewick!
by A verified traveler
Posted 25 May 2024
the bed was horrible
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Richard,Thank you for being our guest and sharing your feedback. We know how important a good night's sleep is, so we are disappointed that the bed didn't meet your needs. Your concern will be shared with the team as we constantly strive to make improvements for our guests. We hope to have the honor of welcoming you back with a more comfortable stay in the future.
