Ratings based on 464 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Nobody made coffee and the breakfast was terrible
Comment from Hotel Management
16 Jun 2024 by Kiara Singleton GM, Hotel Management
hello we make coffee every morning now we were sold out so you maybe came down when it we out but if you let us know when are more then happy to make more and we probably had more already made if you have any other questions let us know
by A verified traveler
Posted 14 Jun 2024
Both my wife and I were asleep, when a couple came into the room, the front desk gave them the same key to our room! Not their fault, but shook us both up. Talked to the desk next morning, Clerk said “ it wasn’t me “! I’ll talk to the person who worked last night”
Big deal huh ? Like comfort inns, but leery now. You’d think for 150.00 you could expect more.
Comment from Hotel Management
14 Jun 2024 by Jay, Hotel Management
Good morning sir,Thank you for letting us know about your stay. I am extremely sorry for the inconvenience. This should not have happened and I assure you that we will take corrective steps so that this would never happen again. Please let me know when you are back in town next time and we will take good care of you.Thank you.
by A verified traveler
Posted 12 Jun 2024
Nice
by A verified traveler
Posted 12 Jun 2024
We liked the safe in the room for putting things in when we went to the pool and breakfast.
by A verified traveler
Posted 9 Jun 2024
by A verified traveler
Posted 7 Jun 2024
Friendly and professional staff. My toliet wouldn't stop flushing throughout the day and night.
Comment from Hotel Management
10 Jun 2024 by Kiara Singleton GM, Hotel Management
so sorry about that we will be looking into that problem
by A verified traveler
Posted 1 Jun 2024
The staff was super awesome !
by A verified traveler
Posted 24 May 2024
Clean and quiet. Staff very helpful.
by A verified traveler
Posted 24 May 2024
Great service and very clean.
by A verified traveler from Wichita falls
Posted 19 May 2024
Front desk check in the was very friendly