Ratings based on 956 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Ideal location, easily accessible with plenty of parking, good breakfast and bar menu.
Comment from Hotel Management
31 May 2024 by D Gogate, Hotel Management
Dear JohnThank you for your review! We're delighted you enjoyed our ideal location, ample parking, and the breakfast and bar menu. We look forward to welcoming you back soon.Kind regards
by A verified traveler
Posted 27 May 2024
We enjoyed our overnight stay at the Chesford Grange. Both the bedroom and bathroom was clean and tidy however we felt both could do with a freshen up to feel more modern. All staff we met were very welcoming and friendly and the swimming pool and steam room was a nice addition to our stay. Overall we would recommend this hotel and would stay again. Great value also!
Comment from Hotel Management
28 May 2024 by D Gogate, Hotel Management
Dear LucasThank you for your review! We're pleased to hear that you enjoyed your stay at Chesford Grange. We appreciate your feedback regarding the room and bathroom, and we'll take this into consideration for future improvements. It's great to know that our staff made you feel welcome and that you enjoyed the swimming pool and steam room. We look forward to welcoming you back in the future. Thank you for recommending us!Kind regards
by A verified traveler
Posted 7 May 2024
Lovely property and good location for exploring nearby towns, but out of the way in countryside.
Great rooms and affordable.
Food was ok.
Bar and service lacked some finesse for a hotel of this calibre, with cocktails as a dreadful ready mix and staff rather uncoordinated.
Wedding overtook communal areas but wasnt warned as a guest.
Facilities were very good. Enjoyed pool and gym. Book early for spa as we missed out foolishly.....games room for kids and games available to use
Would definately return.
Comment from Hotel Management
7 May 2024 by D Gogate, Hotel Management
Dear JoanneThank you for sharing your experience. We're glad you enjoyed the property, rooms, and facilities, and we appreciate your feedback on the areas where we could improve. Looking forward to welcoming you back soon!Kind regards
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
14 May 2024 by D Gogate, Hotel Management
Dear David Thank you very much for this amazing rating and reviewKind regards
by A verified traveler
Posted 14 Apr 2024
Fantastic staff, lovely breakfast and we enjoyed using the swimming pool
Comment from Hotel Management
16 Apr 2024 by D Gogate, Hotel Management
Dear SophieThank you for your wonderful review! We're thrilled to hear that you enjoyed our staff, breakfast, and swimming pool. We hope to welcome you back again soon!Kind regards
by A verified traveler
Posted 9 Apr 2024
Hotel was kept very well and merged the histories of the buildings well.
All staff were attentive and very helpful. Dining room staff especially Nimesha extremely helpful and attentive.
Dining room were accommodting of our requirements.
Comment from Hotel Management
11 Apr 2024 by D Gogate, Hotel Management
Dear JaneThank you for your kind review! We're delighted to hear you appreciated the care we've taken in preserving the history of our buildings and that our staff, especially Nimesha, made your dining experience special and accommodated your needs. We look forward to the opportunity to serve you again soon!Kind regards
by A verified traveler
Posted 24 Mar 2024
Great stay, comfortable beds, delicious breakfast, ample parking, and nice gym
Comment from Hotel Management
25 Mar 2024 by D Gogate, Hotel Management
Dear KevinThank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we're glad our comfortable beds, delicious breakfast, ample parking, and nice gym met your expectations. We hope to welcome you back again soon!Kind regards
by A verified traveler
Posted 17 Mar 2024
Lovely building. Great halfway stop from the south to the Midlands, as close to motorway. Plenty of parking. Spotless room with lovely view of the grounds
Comment from Hotel Management
18 Mar 2024 by D Gogate, Hotel Management
Dear julieThank you for your wonderful review! We're thrilled you found our building lovely and our location convenient for your journey. It's great to hear you appreciated the ample parking, spotless rooms, and the views of our grounds. We look forward to welcoming you back on your next stop from the south to the Midlands!Kind regards
by A verified traveler
Posted 13 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by D Gogate, Hotel Management
Dear Stuart Thank you for your rating, although we're disappointed to see it so low. If you could kindly provide details on areas you found lacking, it would greatly aid us in addressing these issues effectively.Kind regards
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comfortable room
Comment from Hotel Management
15 Mar 2024 by D Gogate, Hotel Management
Dear Jane Thank you very much for taking time to review your stay and this amazing rating! We hope to welcome you back again soon.Kind regards
