Ratings based on 172 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
They have repainted hallways and updated air conditioning which is a plus, but TVs and remote issues and bath tub not draining is a huge issue with everyone else’s stuff getting on you like buggers and hair is not pleasant.still mold in the restrooms. I will probably not stay again until it’s renovated.
by A verified traveler
Posted 4 Apr 2024
Fit what was needed for our stay
Comment from Hotel Management
5 Apr 2024 by Roxanne, Hotel Management
Thank you Juan, for taking the time to write such a lovely review about our property and letting us know you would recommend us! If you find yourself in the area again, please keep us in mind! Have a great rest of the day!Sincerely,Roxanne Delagarza!
by A verified traveler
Posted 25 Mar 2024
The pictures do not match the the hotel. The hallways was nasty and dirty old carpet. Elevator was making scary noises. And was dirty. Behind the hotel there is a construction site. Was so noise. You could hear everything! Didn’t feel safe there
Comment from Hotel Management
5 Apr 2024 by Roxanne, Hotel Management
-Continental breakfast is convenient for travelers on the go who may need to grab food very early and quickly in the morning, the breakfast area is able to seat roughly 10-12 guest. -I do apologize if the carpet may have appeared dirty or had a lot of mud during your stay. We do have quite a few guests who work in the oilfield industry, who tend to carry mud on their boots. Unfortunately, there’s not much we can do about that as we have to respect our guest. Keeping the hotel clean is our number one priority and our staff does a very good job at keeping up with the carpet. -Our elevator has no issues at this time that I am aware of, and it has also passed its annual inspection. -We do apologize in advance if the bed was not to your satisfaction, the room that you stayed in did in fact have a beauty rest mattress as recommended and required by Wyndham. -During your stay we did not at any time receive a complaint regarding you’re A/C, otherwise we would have been able to replace the A/C unit or relocate you to another room. We apologize if you did not safe during your stay, making our guest feel at home is what we aim to do. The hotel is properly fenced in as well as the company behind us. The company located behind the hotel is an oilfield equipment supplier with very respectful employees who we have never had issues or complaints about. (I did honor your early checkout as a courtesy and again would like to apologize.) Thank you, Roxanne!
by A verified traveler
Posted 21 Mar 2024
Tv didn’t work the whole stay, and no one there knew how to fix a tv. The floors stuck to your shoes, and the only thing that really made us try to tough it out was the stove, which also didn’t work. Save your money, go somewhere else
by A verified traveler
Posted 14 Mar 2024
Option for discont
Comment from Hotel Management
19 Mar 2024 by Roxanne, Hotel Management
Thank you for choosing our hotel for your recent stay. We appreciate this greatly and are happy to hear everything was to your satisfaction. We look forward to seeing you again in the future.Thank you, Roxanne!
by A verified traveler
Posted 1 Mar 2024
Beds were horrible. Mattress was very thin. Don’t recommend
Comment from Hotel Management
19 Mar 2024 by Roxanne, Hotel Management
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will investigate to alleviate these issues from happening again in the future. If you find yourself in the area, we hope you give us another chance. The bed in the room you stayed in, is a Beauty Rest mattress recommended and required by Wyndham. Thank you, Roxanne!
by A verified traveler
Posted 24 Feb 2024
Nice
Comment from Hotel Management
4 Mar 2024 by Roxanne, Hotel Management
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know. We look forward to seeing you again in the future.Sincerely, Roxanne!
by A verified traveler
Posted 31 Dec 2023
by A verified traveler
Posted 19 Dec 2023
Only issue I had was there hair in lavatory sink & hair in the shower
by A verified traveler
Posted 19 Dec 2023 on Hotels
For the price of the room I cant complain…the bed was very comfy and the A/c was excellent and the fridge kept everything cold…floor was a little stickey but could have been my shoes…water for the shower was HOT…other then that I would stay again
