Ratings based on 14 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 20 May 2024
The hotel’s meals are so delicious
Comment from Hotel Management
20 May 2024 by Swandor Kemer, Hotel Management
Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Kemer. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,
by A verified traveler
Posted 14 May 2024
Excellent dining experience with great variety of food and drinks, friendly, polite staff and very clean hotel.
Comment from Hotel Management
15 May 2024 by Swandor Kemer, Hotel Management
Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at the Swandor Group hotels.Best Regards,Guest Relations Department
by A verified traveler from Istanbul
Posted 3 May 2024
Very nice hotel with great beach and pool area. Good variety of food at different options. New and spacious rooms and superb aquapark. Great for families with children.
Comment from Hotel Management
4 May 2024 by Swandor Kemer Yönetimi, Hotel Management
Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at the Swandor Group hotels.Best Regards,
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Guest Relations Department, Hotel Management
Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at the Swandor Group hotels.Best Regards,Swandor Hotels & Resorts Kemer
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Guest Relations Department, Hotel Management
Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at the Swandor Group hotels.Best Regards,Swandor Hotels & Resorts Kemer
by A verified traveler
Posted 27 Aug 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by Misafir ilişkileri departmanı, Hotel Management
Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at the Swandor Group hotels.Best Regards,
by A verified traveler
Posted 21 May 2024
Wunderschönes Hotel! Sehr gute Lage, toller Strand, freundliches Personal, gutes Essen.
by A verified traveler
Posted 9 May 2024
Incroyable séjour, cet hôtel est juste incroyable !
Comment from Hotel Management
9 May 2024 by Swandor Kemer, Hotel Management
Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at the Swandor Group hotels.Best Regards,
by A verified traveler
Posted 10 Oct 2023 on Hotels
Otel yenilenmiş ve şirin bir otel ancak daha sistem oturmamış barlarda içecek istediğiniz olmayabiliyor yada bitti denebiliyor ve çözüm üretilmiyor.
Comment from Hotel Management
20 Oct 2023 by Misafir İlişkileri Departmanı , Hotel Management
Değerli misafirimiz,Öncelikle tarafımıza iletmiş olduğunuz görüşleriniz için Swandor Kemer ailesi adına teşekkür ediyoruz. Tesisimiz ile ilgili yapılan her türlü geri dönüş bizim hizmet kalitemiz adına yaptığımız çalışmalara ışık tutacak olup bizim için son derece önem taşımaktadır. Burada belirtmiş olduğunuz görüşlerin ilgili departmanlar ve üst yönetim ile paylaşıldığının bilgisini vermek isteriz. Görüşlerinizi paylaştığınız için size teşekkür eder, memnuniyetsizliğiniz için üzgün olduğumuzu iletmek isteriz.Tesisimizin bütün çalışanları belirli kriterlere uygunluğu denetlenmiş, her türlü donanıma sahip, konusunda uzman kişilerdir. Sezon öncesi ve sezon içinde olmak üzere personellerimize sürekli eğitimler verilmektedir. Otelimizde birçok ülkeden misafirlerimiz konaklamaktadır ve hiçbir ayrım yapılmaksızın tüm misafirlerimize hizmet sunmaktayız. Her departmanda birkaç tane yabancı dili konuşan arkadaşlar mevcuttur. Hangi departmanda çalışırsa çalışsın bütün çalışanlarımız misafirlerimizin isteklerini ivedi bir şekilde yerine getirmeye çalışmaktadır. Operasyon esnasında yoğunluk nedeniyle küçük aksamalar olmuş olabilir. Gerekli kontroller yapılacak. Varsa aksaklık aksiyon alınacaktır. Ayrıca herhangi bir istek, görüş, şikâyet veya memnuniyetinizi iletebileceğiniz 5555 numaralı çağrı merkezi 24 saat hizmet vermektedir. Misafir İlişkileri Departmanı çalışanları da sizlere hizmet verebilmek için büyük gayret göstermektedir.Tüm hizmetlerimizi siz değerli misafirlerimizin yorumlarıyla şekillendirerek mükemmele taşımaya odaklandığımız tesislerimizde sizleri yeniden ağırlamaktan her zaman memnuniyet duyacağımızı belirtmek isteriz.
