Ratings based on 118 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Excellent selection of food and drinks in all restaurants. Staff are very polite and friendly and helpful, nothing was too much bother. A daily WhatsApp message gave information about the day’s events. Al La carte restaurants need booked by 3pm that day, we arrived at 2pm and weren’t advised of this and so couldn’t use this service that day and as we only stayed 4 nights it was disappointing, this should have been advised at check in. The WhatsApp method of communicating had its shortfalls in this respect and I had to ask more than once to be added to the WhatsApp contact list. This was a very small thing in what was an excellent holiday in a premium hotel in beautiful surroundings.
Comment from Hotel Management
13 Apr 2024 by Rixos Premium Tekirova Hotel Management, Hotel Management
Dear "Gill",Thank you so much for taking your valuable time and sharing your precious feedback. It gives me immense pleasure to read through your comments and to know that the experience at Rixos Premium Tekirova met your expectations and that you had such a pleasant and comfortable stay with us.We have taken the liberty to share your kind appreciation with the whole team, as it is the feedback such as yours that motivates us to achieve higher levels of services and standards. We are so proud that you are our regular guestsWe look forward to welcoming you in Rixos Premium Tekirova once again.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by Rixos Premium Tekirova, Hotel Management
Dear “Pritesh” ,We sincerely thank you for your high assessment of Rixos Premium Tekirova. Hope it was not last meet with you.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 26 Oct 2023
Comment from Hotel Management
20 Nov 2023 by Rixos Premium Tekirova, Hotel Management
Dear "Atiya",Thank you for rating our hotel. We hope that you got enjoy your stay in Rixos Premium Tekirova. You rated the hotel with ... point without any comments, so we should think that you was not satisfacted at all durring your holiday.We do not know what prompted you to give a low rating, but if you would like to inform us about this, we will be glad to hear from you all comments and suggestions.SincerelyRixos Premium Tekirova Hotel Management
by A verified traveler
Posted 26 Oct 2023
Service was excellent, the entertainment in the lobby could have been improved. Overall, a great experience that was refreshing and relaxing.
Thankyou
Comment from Hotel Management
29 Oct 2023 by Rixos Premium Tekirova Hotel Management, Hotel Management
Dear “Razia ” ,We sincerely thank you for your high assessment of Rixos Premium Tekirova. We hope it was not last meet with you.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 9 Oct 2023
Brilliant hotel we had the best holiday with our 7 month old baby, Great staff and lovely food options even the A'la Carte buffet was great which usually isn't at all inclusive hotels, having stayed at several Rixos hotels around the world we found this to be the best yet! Great idea having your own personal assistants via a whats app group chat they were always on hand for any thing we needed. We will definely be back soon!
Comment from Hotel Management
9 Oct 2023 by Rixos Premium Tekirova Hotel Management, Hotel Management
Dear "Ajay",Thank you so much for taking your valuable time and sharing your precious feedback. It gives me immense pleasure to read through your comments and to know that the experience at Rixos Premium Tekirova met your expectations and that you had such a pleasant and comfortable stay with us.We have taken the liberty to share your kind appreciation with the whole team, as it is the feedback such as yours that motivates us to achieve higher levels of services and standards. We are so proud that you are our regular guestsWe look forward to welcoming you in Rixos Premium Tekirova once again.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
6 Oct 2023 by Rixos Premium Tekirova Hotel Management, Hotel Management
Dear “DANIEL ” ,We sincerely thank you for your high assessment of Rixos Premium Tekirova. We hope it was not last meet with you.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Rixos Premium Tekirova Hotel Management, Hotel Management
Dear “Antoine” ,We sincerely thank you for your high assessment of Rixos Premium Tekirova. We hope it was not last meet with you.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 2 Sep 2023
We traveled with 2 little kids and been very impressed with this hotel. Amazing kids programme, kids club and afternoon/ evening shows! Very nice cocktails at the bars with variety of alcoholic and non alcoholic drinks. Lovely staff and ability to have assistance on whatsapp is a huge advantage. Highly recommend to attend sport classes outside with the view to the pool- something definitely worth trying! We will definitely be back!
Comment from Hotel Management
3 Sep 2023 by Rixos Premium Tekirova Hotel Management, Hotel Management
Dear "Alina",Thank you so much for taking your valuable time and sharing your precious feedback. It gives me immense pleasure to read through your comments and to know that the experience at Rixos Premium Tekirova met your expectations and that you had such a pleasant and comfortable stay with us.We have taken the liberty to share your kind appreciation with the whole team, as it is the feedback such as yours that motivates us to achieve higher levels of services and standards. We are so proud that you are our regular guestsWe look forward to welcoming you in Rixos Premium Tekirova once again.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 14 Jul 2023 on Hotels
Comment from Hotel Management
14 Jul 2023 by Rixos Premium Tekirova, Hotel Management
Dear ''Loretta''Thank you for taking your time to rate your experience at our hotel. We are delighted to know we exceeded your expectations and you had a wonderful stay with us. We look forward to welcoming you back at Rixos Premium Tekirova.Warm regards,Rixos Premium Tekirova Administration
by A verified traveler
Posted 18 Aug 2022 on Hotels
Comment from Hotel Management
19 Aug 2022 by Rixos Premium Tekirova, Hotel Management
Dear ''itamar''Thank you for taking your time to rate your experience at our hotel. We are delighted to know we exceeded your expectations and you had a wonderful stay with us. We look forward to welcoming you back at Rixos Premium Tekirova.Warm regards,Rixos Premium Tekirova Administration
