Ratings based on 57 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2023
Comment from Hotel Management
29 Jul 2023 by Nirvana Hotels CRM, Hotel Management
Değerli Misafirimiz, Değerli vaktinizi ayırarak tatilinizle ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür ederiz. Beklentilerimizi fazlasıyla karşılayabildiğimiz için çok mutluyuz. Nirvana ailesi adına sizleri otel zincirimizde tekrar ağırlamaktan mutluluk duyacağız. Nirvana Hotels'de görüşmek dileğiyle.Saygılarımla,
by A verified traveler
Posted 22 Jun 2023
Very beautiful, clean hotel
Comment from Hotel Management
26 Jun 2023 by CRM Nirvana Hotels, Hotel Management
Dear Guest,Thank you for your precious time to share with us your review about your holiday. First of all, your review for our service quality made us proud. On behalf of Nirvana Hotels we thank you very much for your kind and sincere comments. This way, you give us the opportunity to improve the quality of our services.As the whole Nirvana Family, we are glad that you are satisfied with your holiday and we would like to welcome you again as soon as possible. Goodbye.Best regards,
by A verified traveler
Posted 8 May 2023 on Hotels
Comment from Hotel Management
10 May 2023 by Nirvana Hotels CRM, Hotel Management
Dear Guest,First of all, thank you very much for taking the time to evaluate your holiday.As Nirvana Hotels Family, your satisfaction is a source of motivation for us.Therefore, we are very happy for you to evaluate our hotel with full points.We will be happy to welcome you on your next vacation.Regards,Nirvana Hotels & CRM Department
by A verified traveler
Posted 30 Jun 2021
My family and I are Americans and chose Antalya for our summer vacation. I was very nervous because I know how customer service over seas is compared to the U.S. but I must say the service that was provided was excellent. They welcomed us from the beginning and checked on us through our stay. It was my husbands bday and they went the extra mile to get him a cake and a bottle of wine. Everything was very clean . Staff was very nice . The food was good , sweets were even better. Drinks were delicious. Breathe taking views. And the all inclusive was great. I do wish they had tip jars around in case people want to leave tip. The entertainment was amazing . Over all we had an amazing time and will be coming back very soon. Thank you nirvana for the great experience !
Comment from Hotel Management
8 Jul 2021 by Nirvana Hotels CRM Departmanı, Hotel Management
Dear Guest,
Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation.
On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels.
Best regards,
by A verified traveler from Birmingham, Mi
Posted 28 Sep 2020
Rate wasn’t really reflecting the general conditions. Food is not good. My daughter and I got inficted with a diarrhea
by A verified traveler
Posted 19 Sep 2020
by A verified traveler
Posted 30 Jun 2019
Food was so good. Just alacart restaurants were not free. Everything was great. Rooms, pools were so clean despite of the fullness of the hotel.
by A verified traveler
Positives but many negatives too
Posted 29 Oct 2018 on HotelsPositives:
1.Beautiful hotel, clean and in a natural setting
2.Great quality and variety of drinks
3.Good variety of bars but most all a la carte restaurants were closed
4.Great jazz act
Negatives:
1.Rude reception staff, arrogant and incompetent no welcome on arrival and no how was your stay on departure
2.Most staff did not speak English caters mainly for Russian
3.Had very noisy Russian guests on first floor between 3-4am making it a bad night sleep. Security does not adequately patrol
4.Had do no disturb sign on door but at 9.30am housekeeping wanted to enter
5. At 11h50 had a call from reception to say hello check out 12! We were just on our way down
6.Be prepared to be amongst hundreds of noisy Russians who have no respect for anyone else around them
Overall not the quality stay for the money.
Recommended
for Everyoneby A verified traveler from UK
Posted 16 Oct 2018
Super fun!
Nice food, good facilities, beautiful location!
by A verified traveler
Horrible
Posted 20 Sep 2018 on HotelsWe had a food poisoning.
