Ratings based on 989 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Sales Team, Hotel Management
Dear valued customer, Feedback is welcomed and appreciated, and we are pleased that you chose to stay with us. Providing a seamless stay is what we are known for, and it appears that your was not as expected. Our team will ensure prompt service in all areas of our hotel, especially in the dining area. Thank you for taking the time to reach out about your experience. Come back and stay with us again for a more enjoyable stay we know we can provide.
by A verified traveler
Posted 20 May 2024
Leaky toilet and curtains tourn
Comment from Hotel Management
20 May 2024 by Sales Team, Hotel Management
Dear valued customer. We are sorry to hear that you did not have the best experience during your visit. We apologize for the inconvenience caused to you. We take our guest feedback very seriously and will be looking into resolving any of the issues for our future guests. Please keep in mind that we are currently undergoing an update to our location so some areas may be closed during the update. We are looking forward to the beautiful changes and hope to be seeing you again soon. We recently updated our entire Ballroom, and our calendar is filling up fast!
by A verified traveler
Posted 19 May 2024
There were ants on counter by the coffee, our shower was luke warm . Front desk said they would call maintenance in morning, but we leave at 0730.
Comment from Hotel Management
20 May 2024 by Sales Team, Hotel Management
Dear valued customer. We are sorry to hear that you did not have the best experience during your visit. We apologize for the inconvenience caused to you. We take our guest feedback very seriously and will be looking into resolving any of the issues for our future guests. Please keep in mind that we are currently undergoing an update to our location so some areas may be closed during the update. We are looking forward to the beautiful changes and hope to be seeing you again soon. We recently updated our entire Ballroom, and our calendar is filling up fast!
by A verified traveler
Posted 14 May 2024
No heat in the room, had to get a portable one from the front desk. Phone did not work to call them. Freezing cold air coming in room under door connecting to another room. It is really a shame, this used to be a nice, happening place, and now the parking lot is empty, the 3 convention room s sit empty, the bar, restaurant closed. Shower missing knob to make water come out up top
Comment from Hotel Management
14 May 2024 by Sales Team, Hotel Management
Dear valued customer. We are sorry to hear that you did not have the best experience during your visit. We apologize for the inconvenience caused to you. We take our guest feedback very seriously and will be looking into resolving any of the issues for our future guests. Please keep in mind that we are currently undergoing an update to our location so some areas may be closed during the update. We are looking forward to the beautiful changes and hope to be seeing you again soon. We recently updated our entire Ballroom, and our calendar is filling up fast!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Sales Team, Hotel Management
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.
by A verified traveler from Ogden
Posted 6 May 2024
Not a 5-star place but definitely a place to lay your head for the reasonable budget. Bar wasn't open due to lack of staff.
Comment from Hotel Management
9 May 2024 by Sales Team, Hotel Management
Dear valued customer, we appreciate your business, and we are happy to hear that you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 30 Apr 2024
This property is vile it was super dirty and tile coming off the walls
Comment from Hotel Management
2 May 2024 by Sales Team, Hotel Management
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
20 May 2024 by Sales Team, Hotel Management
. Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.
by A verified traveler
Posted 24 Apr 2024
Quiet and clean
Comment from Hotel Management
30 Apr 2024 by Sales Team, Hotel Management
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.
