Ratings based on 1,142 Verified Reviews

3.4 out of 5
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 May 2024
Close to a Orchard Park Mall
5 out of 5
by A verified traveler

Posted 1 May 2024
My son loved the pool and hot tub. Hotel was clean and staff very helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
2 out of 5
by A verified traveler

Posted 29 Apr 2024
There was no elevator at this property in the old building. Part of the hotel is old and the windows look into the pool in quite a few rooms and then there is a connecting section that is a much nicer tower.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
All was great, room was clean and comfy!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
5 out of 5
by A verified traveler from Calgary

Posted 28 Apr 2024
Great staff, and my room was clean. Pool very nice. Will stay again!
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Parking lot was full, but it was also sold out during our stay
1 out of 5
by A verified traveler

Posted 28 Apr 2024
The rooms are outdated, un-maintained, and dirty. The window in our room kept falling out, there was an unidentifiable white substance on the wall, the main door to our room was broken and holey at the bottom, there were carpet nails sticking up (cut myself on one), the bed was uncomfortable, and so much more. I will never stay at a sandman again, especially at this price point. How dare you charge so much for a dirty hovel!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
We really enjoyed our stay! My children were thrilled to be right next to the pool. Beds were comfortable. Staff were very friendly. Close to shopping and restaurants. Will definitely stay again.