Ratings based on 7 Verified Reviews

4.0 out of 5
3.4 Room cleanliness
4.0 Service & staff
5.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Aug 2023 on Hotels
quiet place had all we needed and more what a pleasent place to stay
Comment from Hotel Management
18 Aug 2023 by Lossisaari Tourist Center, Hotel Management
Hi!Thank you for visiting our Tourist center and your feedback!We are glad that we were able to meet your expectations. And we will continue to do our best to offer our guests the best service at a fair price!Looking forward to host you again!
2 out of 5
by A verified traveler

Posted 27 Jul 2021
The "family chalet" had only beds which were not good quality. Bathrooms were shared and around 100 meter walk from the chalet. Kitchen was also shared and away from chalet. The description was misleading and it was disappointing to find out that the chalet did not have any standard amenities. Not recommended with small children.
Comment from Hotel Management
29 Jul 2021 by Lossisaari, Hotel Management
Hei! It is a pity that you were mistaken in your expectations. We try to post the most detailed descriptions and photos of the rooms. But limited by the capabilities of the interface. YT Lossisaari
3 out of 5
by A verified traveler

Posted 22 Feb 2024
Tyynyt kannattaisi vaihtaa ja mökissä kaikki sängyt oli 80cm leveitä
Comment from Hotel Management
29 Mar 2024 by Lossisaari Tourist Center, Hotel Management
We are sad to hear that you experienced discomfort during your stay. We would like to apologize for this!I also wanted to let you know that we have taken action and renovated this cottage by replacing the beds, linens and adding a hot tub for guests.We thank you for your feedback, as it will allow us to improve and offer guests a better service.Once again we apologize!
5 out of 5
by A verified traveler

Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Lossisaari Tourist Center, Hotel Management
Thank you for your high rating of our Tourist center!High appreciation of our service by guests is our top priority. We will continue to improve ourselves in order to offer an even higher level of service!We will be glad to see you again in our center!
5 out of 5
by A verified traveler

Posted 7 Jul 2023 on Hotels
Kaikki sujui hyvin. Saunan laudeväli oli liian suuri huono jalkaiselle.
Comment from Hotel Management
20 Jul 2023 by Matkailukeskus Lossisaari, Hotel Management
Kiitos, että valitsit matkailukeskuksemme!Haluamme kiittää, että annoit tietoa saunan käyttömukavuudesta. Nyt tarjoamme asiakkaillemme mahdollisuuden valita useiden saunavaihtoehtojen välillä.Tervetuloa uudelleen!
3 out of 5
by A verified traveler

Posted 5 Aug 2021 on Ebookers
Kiva paikka, mutta henkilökunta on ylikuormittu, ainakin vastaanotolla. Mökkien numerot sekaisin. Mökki oli pölyinen ja likainen.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2021 on Ebookers