Ratings based on 66 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 May 2024
Great experience. Next time we will plan to be there longer than a few hours. Thanks
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
5 out of 5
by A verified traveler

Posted 1 Apr 2024
The Inn is always welcoming with an easy check in , comfy room and clean showers. I particulary like coffee available in the early wee hours for us that hike at dawn and the added breakfast treats are wonderful!! Truly a special place in the heart of the High peaks !! Thank you Trails end inn for such a delightful place !!
3 out of 5
by A verified traveler

Posted 11 Feb 2024 on Hotels
Overall inn was nice and rustic, but the bed was very uncomfortable. Bed was so squeaky, sank in the middle. We were a party of 3 staying at the Catamount, but only had 2 towels for 2. Nobody there to ask for extra towel.
Comment from Hotel Management
21 Feb 2024 by Trails End Innkeeper, Hotel Management
That does sound like you had a sub optimal experience. If you choose to stay at the Inn again, please give us a call directly on the main Inn line and we'll be sure to make sure your experience is better!
5 out of 5
by A verified traveler

Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Trails End Innkeeper, Hotel Management
Thanks for this!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2023
5 out of 5
by A verified traveler

Posted 2 Oct 2023 on Hotels
Comment from Hotel Management
8 Oct 2023 by Trails End Innkeeper, Hotel Management
Thanks for this rating, Matt!
4 out of 5
by A verified traveler

Posted 18 Sep 2023
This is our 2nd time staying at the inn. The inn is charming and the first time we stayed in a room inside the main inn which was a 5 star and very nice. The hosts of the inn are great , so friendly . The room we had this time was outside the inn but an easy in and out to our car and very spacious , it also had a coffee machine which was great as we leave early in the morning for hikes. Again the friendly hosts and their children are always a delight as well as the easy check in. The only down side was the Gothic room was a bit old , the carpet and rusty radiators as well as the cracked tub , just needed a bit updating. The 2nd night we could hear people talking into the night as the walls are thin, other then that the Trails end inn is Great , we totally enjoyed sitting on the porch after our hike in the comfy chairs and chatting with Cocoa and heradorable little boy, truly a warm inviting place to enjoy the Keene valley !!!
4 out of 5
by A verified traveler

Posted 9 Sep 2023
The property was gorgeous. Well kept. Beautiful front porch to sit and enjoy your morning or evening. The food was amazing. Staff/owners were friendly. Room was clean and tidy. We had to share a bathroom which I was not prepared for. But it was well stocked and clean. It is an old house and floorboards, door knobs, door hinges and doors getting jammed in the door frame were problematic. Our room also has some structural issues. The floor to our room had a wave feeling and sloped towards window and corner of room. The door to room also got stuck a few times on the rise in floorboards. A heads up for the area, apparently the town of Keene notifies volunteer firefighters by air raid. The last night we were there, we were awoken up by an air raid at 3:30am that lasted at least a minute or so. I didn't know what was going on and I was concerned. Air raids mean something completely different from where I'm from.
5 out of 5
by A verified traveler

Posted 20 Aug 2023
Nice quiet place and good host! Will be back!
Comment from Hotel Management
29 Aug 2023 by Innkeeper, Hotel Management
Thank you, Anabela! We hope to see you again soon!