Ratings based on 628 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
TV channels choice very limited and poor. Elevator very slow. View out my window was the top of another building.
Comment from Hotel Management
12 Jun 2024 by gm, Hotel Management
Thank you for your review.
by A verified traveler
Posted 2 Jun 2024
Room with no view with ice machine outside our door making noise all night.
Comment from Hotel Management
10 Jun 2024 by zq, Hotel Management
Thank you for your review
by A verified traveler
Posted 31 May 2024
Nice hotel in prime downtown location. There is a parking garage (free)- you cannot park on the street overnight. Entire hotel smelled amazing, fresh and clean.
Comment from Hotel Management
10 Jun 2024 by gm, Hotel Management
Thank you for your review!
by A verified traveler
Posted 30 May 2024
My girlfriend and i booked 1 room with 1 King size bed. When we arrived we were informed that the hotel only had one room available with two queen beds. Due to our lack of options we continued to the room. When we entered the room we noticed that the two queen beds were actually two Full size beds. Our comfort ability suffered and was hoping to have a comfortable special night with my significant other. I’m not sure if this is often and issue with a lag between the Expedia and the Hotel and if this is often an issue with Expedia, however I was rather disappointed.
Comment from Hotel Management
31 May 2024 by rr, Hotel Management
We apologize for the issues with your recent stay.
by A verified traveler
Posted 24 May 2024
Perfect location in downtown Keene. Kind staff and clean rooms. Free coffee in lobby and attached to a great restaurant.
Comment from Hotel Management
27 May 2024 by Gm, Hotel Management
Than you for your kind review!
by A verified traveler
Posted 24 May 2024
Cute hotel, great location and big rooms! The bed and pillows are a bit hard but other than that i loved it
Comment from Hotel Management
24 May 2024 by GM, Hotel Management
Thank you for your review!
by A verified traveler
Posted 9 May 2024
Downtown Keene
Comment from Hotel Management
24 May 2024 by GM, Hotel Management
Thank you for your review!
by A verified traveler
Posted 6 May 2024
Nice location, clean and large rooms
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Thank you for your review!
by A verified traveler
Posted 21 Apr 2024
great place and very convenient i going to different places. The only things I could comment is the shower curtain in bathroom is not stable, otherwise nice place and bigger than we expect
Comment from Hotel Management
21 Apr 2024 by gm, Hotel Management
Thank you for your review.I have let maintenance know about the shower curtain problem and it is being repaired.
by A verified traveler
Posted 20 Apr 2024
Everything okay at this site.
Comment from Hotel Management
21 Apr 2024 by gm, Hotel Management
Thank you for your review!
