Ratings based on 135 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
The main bufet restaurant does not have air condition and it feels too hot when having a meal
Comment from Hotel Management
27 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Alexandru Catalin,Thank you very much for your positive feedback.We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We assure you that we have taken note of your comments and will take them up with the appropriate departments.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu AtollOnline Reputation Manager
by A verified traveler
Posted 12 Mar 2024
Only negative was that in room mini bar is only in the bungalows. Otherwise, this was a perfect destination. The on property coral reef provided hours of entertainment. Very walkable property in a picturesque setting. I would recommend to anyone 10/10
Comment from Hotel Management
15 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Timothy,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu AtollOnline Reputation Manager
by A verified traveler
Posted 26 Feb 2024
Excellent service - excellent staff - huge help with bags and service during diner time!!! Very polite and helpful people. Wonderful very well trained staff!!! Help you from arriving to the airport until the end of your journey!!! Will give this hotel and service 5 stars
Comment from Hotel Management
4 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Olga Svyatoslavna,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know you enjoyed your stay, in our Hotel Riu Atoll. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu AtollOnline Reputation Manager
by A verified traveler
Posted 21 Feb 2024
We loved it very clean and well maintained , all the staff we came across were very polite and couldn’t do enough to help . Would defiantly recommend .
Comment from Hotel Management
22 Feb 2024 by Online Reputation Manager, Hotel Management
Dear Julie Anne,Thank you for choosing us, We always try to do our best to ensure that our guests have a pleasant stay with us.We like to know how you felt about your visit so that we can say that we would love to have you visit us again sometime.Yours faithfully,Hotel Riu AtollOnline Reputation Manager
by A verified traveler
Posted 13 Feb 2024
by A verified traveler
Posted 12 Jan 2024
by A verified traveler
Posted 3 Jan 2024
We had a great time at Rui Atoll. The only one minus point is the entertainment.
Comment from Hotel Management
16 Jan 2024 by Online Reputation Manager, Hotel Management
Dear Nadezhda Todorova,Thank you very much for taking a moment to share your experience and for your evaluation! We are proud to deliver great value to our guests, so we are delighted that you found our hotel to be of your liking. We hope you will visit us again soon. Best Greetings! Hotel Riu AtollOnline Reputation Manager
by A verified traveler
Posted 28 Nov 2023
Staffs are very nice . You feel welcomed.
Comment from Hotel Management
12 Dec 2023 by Online Reputation Manager, Hotel Management
Dear Shinae, Thank you very much for your great review and your wonderful words. It is our goal to pamper our guests from the bottom of our hearts and for this reason it makes us happy when this is perceived as you have done. We hope to welcome you back soon and wish you all the best until then.With best regards,Hotel Riu AtollOnline Reputation Manager
by A verified traveler
Posted 13 Oct 2023
by A verified traveler
Posted 22 Sep 2023 on Hotels
