Ratings based on 247 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 11 Jan 2024
The rooms were small. Very small. You can’t move around in there. Good thing we only stayed for 1 night. We stayed there to check out the old town. Waste of time. It’s basically about 2 blocks of stores and food was really bad. We tried the dango from 2 vendors and the ones at 7-11 are much better. Stay way from this area. We wasted a day here.
5 out of 5
by A verified traveler

Amazing Hotel

Posted 4 Jan 2024 on Hotels
Absolutely amazing hotel. Front desk knew enough english to explain everything and included an English brochure to explain the hotel. The onsen was very nice and easy to access from the hotel. Breakfast was absolutely delicious. Overall amazing experience for the value and would highly recommend going there. 10/10 I would come again
4 out of 5
by A verified traveler from Palms

This traveler left a rating score only Posted 8 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 5 Apr 2023
The hotel is clean and well managed. The location looks a little odd at first but it is actually between the 2 main rail stations, and there are restaurants and even a shopping mall nearby. I always enjoy staying at SuperHotel and this one didn't disappoint.
5 out of 5
by A verified traveler

Kawagoe-ing back here for sure!

Posted 7 Jan 2023 on Hotels
The hotel has a fresh, clean but cool vibe with its eco-friendly theme. The evening male receptionist was nice and efficient. The room had everything I needed to have a comfortable stay, the multi-plug adapter was a big help. A dip in the relaxing onsen was a great way to end a fun day exploring the little Edo town. Breakfast was superb! The staff observed all safety protocols to ensure that guests are protected. Over-all, I had a wonderful time. I will choose this hotel when I come back.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2022 on Hotels
5 out of 5
by A verified traveler

Central y Cómodo Lugar

Posted 23 Jun 2021 on Hotels
Excelente lugar con locación conveniente cerca de 2 estaciones de tren y mucho comercio alrededor . El personal muy amable y la comida muy sabrosa .Volvería.
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