Ratings based on 41 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Great Staff, excellent location, great dining and breakfast and free parking
by A verified traveler
Posted 3 Oct 2023 on Hotels
by A verified traveler
Posted 13 Aug 2022
Excellent and lovely place
Comment from Hotel Management
17 Aug 2022 by F.O. Manager, Hotel Management
Dear Guest,
First of all, we would like to thank you for taking the time to review your stay at Egnatia City Hotel & Spa.
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We strongly believe that our guests' reviews and comments are the most successful tool in order to improve our services and fulfill each need to the highest level. Being hospitable and creating beautiful memories for our guests is what we try to excel at every day.
It would be our pleasure to welcome you again to our city.
Kind Regards,
by A verified traveler
Disastrous beginnings
Posted 16 Jul 2022 on HotelsFirst room allocated was awful being located above the external heat pumps which prevented sleep and with no view at all except over the basement walls. I switched to a room overlooking the sea with a balcony for which I had to pay extra.
Staff very helpful but hotel not very full and circumstances could have been different. If I hadn't been able to swap rooms I'd have left after first night.
Photo on left is highly misleading as you have to pay a higher rate.
Comment from Hotel Management
17 Aug 2022 by F.O. Manager, Hotel Management
Dear Guest,
Thank you for taking the time to share your experience at Egnatia City Hotel & Spa. Regarding your comment for our rooms, we would like to inform you that all accommodation characteristics and amenities are clearly stated on our website along with photos of each room type. Please, note that most of our rooms were renovated which means that their interior was even more upgraded. Once again we thank you for your visit and hope to see you again soon on your next trip to Kavala.
Kind Regards,
by A verified traveler
Posted 25 Aug 2021 on Ebookers
The amenities were very pleasant. The parking spots off site are more than enough.
The roof top restaurant was open, the breakfast is open buffet.
The city tax was mentioned and requested at the end of the stay. I would have preferred to know about it from the start.
by A verified traveler
Posted 4 Aug 2021
excellent view of Kavala
very friendly staff
excellent covid-19 measures for breakfast
Amazing roof garden restaurant! Must try the 'Egnantia grepe"
Comment from Hotel Management
4 Aug 2021 by F.O.M, Hotel Management
Dear guest,
We would like to thank you for your preference to the Egnatia City Hotel & Spa.
Your comments were shared with the hotel's team and we were delighted to receive your positive feedback since our mission is your satisfaction.
It will be our pleasure to welcome you again at the Egnatia City Hotel & Spa.
Sincerely,
Artemiadis Stavros
Front Office Manager
by A verified traveler
business Trip
Posted 19 Oct 2020 on HotelsClean and very welcoming.
Comment from Hotel Management
19 Oct 2020 by F. O. Manager, Hotel Management
Dear guest, Thank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our effort to provide superior service and hospitality are represented by all our staff. We hope we will have the opportunity to welcome you back to the Egnatia City Hotel & Spa in the near future. With kind regards,
by A verified traveler
More than some 5 star hotels
Posted 7 Sep 2020 on HotelsDefinitely a 4 Star plus hotel (imagine - every day in the elevator you have printed an up to date weather forecast. Great breakfast and reasonable in-room minibar prices.
Comment from Hotel Management
7 Sep 2020 by F. O. Manager, Hotel Management
Dear guest, Thank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our effort to provide superior service and hospitality are represented by all our staff. We hope we will have the opportunity to welcome you back to the Egnatia City Hotel & Spa in the near future. With kind regards,
by A verified traveler
Posted 30 Dec 2019 on Hotels
Comment from Hotel Management
30 Dec 2019 by F.O., Hotel Management
Thank you very much for having chosen the Egnatia City Hotel & Spa as your place of residence.
Your lovely comments are appreciated and shared with our teams.
We are glad that you enjoyed your visit and all the services provided.
Do look forward to welcoming you back in near future!
With kind regards,
by A verified traveler
Posted 20 Nov 2019
resimdeki otel fotoğrafları ile gerçeğin alakası yok.
sıradan bir pansiyon gibi. kahvaltı kötü. banyo çok eski tarz.
