Ratings based on 558 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Awesome view
Comment from Hotel Management
19 May 2024 by Nikoleta Kaneli, Hotel Management
Dear Jawad,Thank you for giving us a perfect rating and for recommending Airotel Galaxy Hotel to other travelers. It is important for us to hear that you are satisfied with the awesome view of the hotel. We look forward to welcoming you again and to have a second chance to provide you with a perfect experience.Best regards,Nikoleta Kaneli Assistant Hotel Manager
by A verified traveler
Posted 2 May 2024
Great location. Amazing views. Nice gym. Breakfast is superb. Staff helpful.
Comment from Hotel Management
19 May 2024 by Nikoleta Kaneli, Hotel Management
Dear Thomas,Thank you for spending your time to give us a feedback. It is always good for us to receive our guests' opinion, since our everyday efforts are concentrated into how to please the most all our guests. We are happy to hear that you enjoyed the great breakfast, as the panoramic view. Thank you for visiting us and we hope to see you again in one hotel of the Airotel Group and give us another chance to serve you again.Best regards,Nikoleta KaneliAssistant Hotel Manager
by A verified traveler
Posted 27 Apr 2024
Very close to water front, good view.
Comment from Hotel Management
28 Apr 2024 by Nikoleta Kaneli, Hotel Management
Dear Wang,Thank you for choosing to stay at the Airotel Galaxy Hotel whilst in Kavala. We are happy to hear that you have enjoyed your time with us. Providing an excellent hospitality at every level is one of the cornerstones of what we offer in the Airotel Group. It will be our pleasure to welcome you back again at an Airotel Hotel. Best regards,Nikoleta KaneliAssistant Hotel Manager
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
19 May 2024 by Nikoleta Kaneli, Hotel Management
Dear Yih Jia,Thank you for your review of your stay in the Airotel Galaxy Hotel. We appreciate very much your rating. We are very happy that you enjoyed your time with us. I would also like to thank you for staying with us and certainly hope that you may enjoy another stay when traveling again to Kavala. Best regards,Nikoleta KaneliAssistant Hotel Manager
by A verified traveler
Posted 11 Apr 2024
This was an average hotel, but the location is awesome.
Comment from Hotel Management
13 Apr 2024 by George Skliris, Hotel Management
Dear Burcu,Thank you very much for choosing to stay at Airotel Galaxy, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,George SklirisManager of Airotel Galaxy
by A verified traveler
Best located hotel in Kavala
Posted 20 Feb 2024 on HotelsGreat value stay in centre of Kavala. Enjoyed balcony facing sea and watching port activity. Best rooftop view for breakfast on top floor.
Comment from Hotel Management
20 Feb 2024 by Nikoleta Kaneli, Hotel Management
Dear Craig,Thank you for spending your time to give us a feedback. It is always good for us to receive our guests' opinion, since our everyday efforts are concentrated into how to please the most all our guests. We are happy to hear that you enjoyed the great breakfast, as the panoramic view. Thank you for visiting us and we hope to see you again in one hotel of the Airotel Group and give us another chance to serve you again.Best regards,Nikoleta KaneliAssistant Hotel Manager
by A verified traveler
Posted 22 Jan 2024 on Orbitz
In the heart of the city front seasid. Easy to access everywhere by walk. Around many restaurants and shopping area. Relevant employees, especially receptionist gives us good recommendation for the place where we go. It is the only negative thought; there are no parking lot available from the hotel but there is the only 200meters away parking area 9€/per day. The room is little small, but comfortable Highly recommend
Comment from Hotel Management
24 Jan 2024 by George Skliris, Hotel Management
Dear Guest,Thank you for recommending Airotel Galaxy after the experience you had with us! We are delighted to hear that you enjoyed our restaurant and that you were happy with our employees. We would love to welcome you back in the nearest future.Kind Regards,George SklirisManager of Airotel Galaxy
by A verified traveler
Posted 13 Dec 2023 on Hotels
Comment from Hotel Management
16 Dec 2023 by Nikoleta Kaneli, Hotel Management
Dear Iren,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Airotel Galaxy.Kind regards,Nikoleta Kaneli Assistant Hotel Manager
by A verified traveler
Posted 25 Sep 2023
Location was great in city centre. Lots of dining options around hotel. Close to the port. Staff was friendly and helpful. Would stay again.
Comment from Hotel Management
3 Oct 2023 by George Skliris, Hotel Management
Dear Sheila Simela,Greetings from Airotel Galaxy. Thank you for your 5-star review of our hotel. We are proud that our accessible location and professional staff contributed to your positive experience. We hope to have the chance to welcome you back at Airotel Galaxy in the nearest future.Kind Regards,George SklirisManager of Airotel Galaxy
by A verified traveler
Kavala disappointed
Posted 22 Sep 2023 on HotelsThis was a tied hotel in desperate need of an update. There were no tissues in the room, no conditioner, nothing to boil water in to make to or coffee, you had to walk down the corridor to a water fountain that had hot and cold water.
The floors throughout were hard, old and looked and f let terrible.
There was no parking so you have to use a car park which is about 450 metres away and pay 11 euro a day, this was reasonable.
The breakfast was offerings were reasonable for this standard of hotel.
The location was good as it is on the waterfront. Our room had the sea view which was good from the small balcony.
The lifts were very small, 4 person capacity of 300kgs which means if you have a lot of luggage you may need to make 2 trips in the lift. It’s a fairly big hotel and the 2 lifts were inadequate as they were always being used.
As its price is low it’s used by a lot of your groups both local and international.
These groups weee noisy and not frequent travellers so respect for others was lacking.
Comment from Hotel Management
3 Oct 2023 by George Skliris, Hotel Management
Dear Guest,Thank you for taking time and reviewing your stay. We appreciate your feedback and will address all the issues right away! We hope to see you again at Airotel Galaxy. Yours sincerely, George SklirisManager of Airotel Galaxy
