Ratings based on 190 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from CT

Posted 6 Jan 2020
We chose the penthouse, because I felt like a penthouse would be good. It wasn’t. We flew late at night from the US only to learn that the penthouse was on the 5th floor and they didn’t have an elevator. This made it impossible to stop by quickly at the hotel to get a hat or quickly change a shirt. We didn’t stay. We left the same night and went and stayed at their sister property with an elevator. From what I could see, the penthouse terrace was nice but I wasn’t about to do stairs the whole time.
Comment from Hotel Management
27 Jan 2020 by Nima Sherpa, Hotel Management
Dear Guest, Greetings to you! Thank you for your review. Kindly be informed that, we already mention in our online site that, we do not have lift in our hotel. We will provide you room on lower floor for next time so, you can enjoy our rooftop garden too. See you again. Warm Regards, Aria Boutique Hotel & Spa Team!
4 out of 5
by A verified traveler from Vancouver

Posted 17 Dec 2019
Good customer service. Internet issues and only warm water.
Comment from Hotel Management
3 Jan 2020 by Nima Sherpa, Hotel Management
Dear guest, Greetings from Aria Boutique hotel and Spa! Thank you for staying at our hotel.We sincelerly apologise for facing those problems during your stay at our hotel.We will definitely look upon your comments and notify the concerned department which will help us in the betterment of our hotel. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Best Regards, Aria Boutique Hotel and Spa Team
1 out of 5
by A verified traveler

Posted 16 Dec 2019
Comment from Hotel Management
3 Jan 2020 by Nima Sherpa, Hotel Management
Dear Guest , Thank you for your feedback. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. Warm Regards, Aria Boutique Hotel & Spa Team
4 out of 5
by A verified traveler

Posted 9 Dec 2019 on Orbitz
.The staff was very helpful and hospitable. They were accommodating at every request we made.
Comment from Hotel Management
27 Jan 2020 by Nima Sherpa, Hotel Management
Dear Guest, Thank you for choosing our hotel for your comfortable stay. We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!
4 out of 5
by A verified traveler from Abu Dhabi

Posted 26 Nov 2019
Every thing was fine except the non availability of lift. I am a 70 years old senior citizen and given a room on 4th floor. I had to jump 64 stairs to reach in room. It was difficult to go second time in room in day
Comment from Hotel Management
5 Dec 2019 by Nima Sherpa, Hotel Management
Dear Guest, Greetings to you! Thank you for your feedback. We would like to apologize for the inconvenience caused during your stay. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. We will be waiting you to provide upgraded service & facilities. Warm Regards, Aria Boutique Hotel & Spa
5 out of 5
by A verified traveler

Posted 18 Nov 2019
Comment from Hotel Management
5 Dec 2019 by Nima Sherpa, Hotel Management
Thank you for for sharing your experience with us.
4 out of 5
by A verified traveler from Alameda,California.

Posted 29 Oct 2019
close to the street , walking distance to the restourants, ATM etc.
Comment from Hotel Management
4 Nov 2019 by Nima Sherpa, Hotel Management
Dear guest, Thank you for choosing our hotel for your comfortable stay.We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!
1 out of 5
by A verified traveler

Posted 17 Oct 2019
Comment from Hotel Management
21 Oct 2019 by Nima Sherpa, Hotel Management
Dear Guest , Thank you for your feedback. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer.
4 out of 5
by A verified traveler

Posted 10 Jun 2019
There was room service a a decent room for massages.
Comment from Hotel Management
12 Jun 2019 by Prekshya Tamang, Hotel Management
Dear guest Thank you for choosing our hotel for your comfortable stay.We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!
3 out of 5
by A verified traveler

Posted 6 Jun 2019
We were in a "Deluxe" room which was too small by normal standards - cramped interior with things hemmed in! There was not much space to freely move around. There was no shower curtain to start with and the hotel provided a hot water kettle after reminders. Prompt and pleasing staff service with a good breakfast.
Comment from Hotel Management
7 Jun 2019 by Prekshya Tamang, Hotel Management
Dear guest, Greetings from Aria Boutique hotel and Spa! Thank you for staying at our hotel.We sincelerly apologise for facing those problems during your stay at our hotel.We will definitely look upon your comments and notify the concerned department which will help us in the betterment of our hotel. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Best Regards, Aria Boutique Hotel and Spa Team
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