Ratings based on 799 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Henderson
Posted 12 Jun 2024
Staff is great. Villas are great!
Beach is super dirty with trash, plastic bottles, ropes etc. access to and from the beach is dirty.
Comment from Hotel Management
19 Jun 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 4 Jun 2024
The location is absolutely beautiful. The staff is very friendly and helpful. The area feels very safe and private. My one complaint about the room view was addressed properly.
Comment from Hotel Management
6 Jun 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler
Posted 21 May 2024
The staff especially Nicky was amazing.. they have an app that allows you so much access to the resort ( dining in room, pick up, house keeping , etc) if I could give a 10⭐️ I would but it’s definitely 10/10!!!!!!!
Comment from Hotel Management
6 Jun 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler from Hardeeville
Posted 16 May 2024
The room and amenities including the pool, cart transport, co ktails and live music made it easy tp never leave.
Comment from Hotel Management
6 Jun 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler
Posted 13 May 2024
We celebrated our 30 year wedding anniversary and the staff, villa and food selection was outstanding! We enjoyed every second. A must stay vacation destination!
Comment from Hotel Management
6 Jun 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler from Port Saint Lucie
Posted 6 May 2024
This hotel is FANTASTIC. We travel all over the world and we have never had a better stay anywhere. The service, location and hotel was just wonderful!!!!
Comment from Hotel Management
8 May 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler
Posted 27 Apr 2024
Great people and efficient staff. The food and dining options are actually great.
Comment from Hotel Management
8 May 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler
Posted 26 Apr 2024
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Comment from Hotel Management
8 May 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 21 Apr 2024
Relax and pleasant. Staff friendly.Slight disappointed our room didn’t really have the panoramic view. It was partial and obscured by a tree.9
Comment from Hotel Management
22 Apr 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We apologize that our service did not fully meet your expectations. Your feedback is valuable to us, and we are committed to improving our services to ensure a better experience for all our guests.We sincerely hope to have the opportunity to welcome you back for another stay, where we aim to provide you with an improved and more satisfying service.Best regards,
by A verified traveler from Lynn
Posted 19 Apr 2024
The view of Kata Noi Beach was amazing. The staff knew us by name, which made the experience more personable.
Comment from Hotel Management
22 Apr 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
