Ratings based on 739 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 12 Apr 2024
Wonderful stay - made to feel so welcome
by A verified traveler
Does not match pictures.
Posted 20 Feb 2024 on HotelsThe resort is marketed as a 5-star but pictures don’t match the actual facilities. Despite phenomenal hospitality from the team, the value paid for does not match the experience. Breakfast is included, but be warned that they reuse items from lunch and dinner from the previous night. Room service is also not worth it. The food quality is not even close to a 3-star hotel. Unfortunately, the rooms, especially pool access, are also not up to par because the beds were uncomfortable and the lighting was broken. The photos present a luxurious stay but this is far from it, and you feel it the moment you walk in to reception, which is a small desk area at the entrance.
Also, the hotel is literally right by the street which took away from the exclusivity feel that a 5-star resort has. I would instead recommend the Chanalai Flora which is 5 minutes walking down Kata Road.
But again, I emphasize, the staff was very friendly and super attentive, which is the only reason I give it a 3 star review. Not a bad stay, just not a great one either.
by A verified traveler
Posted 17 Nov 2023
by A verified traveler
Good hotel
Posted 12 Nov 2023 on HotelsNice hotel, good location. Only problem was the fat Russians in the room above dragging furniture around until 2am each day
by A verified traveler
Posted 19 Sep 2023
It was the quite season but the hotel was peaceful and relaxing. The staff are very accommodating and helpful. The room was very tidy and clean and had everything you will need. I will be hopefully back there as soon as i can
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler
Posted 24 Jul 2023
Lovely hotel that's well maintained and managed.
The rooms are spacious and inviting, and the private balconies all offer pool views.
Speaking of the pool, it's large and well-designed, and with no kids around (adults-only hotel), you can easily lose yourself there all day.
We only ate from the Thai menu which was quite good and provided some of the better Thai food in the immediate area. Be sure to indicate spice level, as they dial it down unless requested. The excellent food was further elevated due to the ambiance of the restaurant’s open-concept space which is located right on the street but removed just enough by the stairs that lead to it that you don't even notice the proximity but still allows you to observe passersby.
The cocktails are great. Be sure to try the passion fruit mojito!
We would definitely book again.
by A verified traveler
Posted 23 Jul 2023
Loved staying here, the pool area is fantastic and BONUS for teachers, no kids! We will definitely stay here again if we return to Kata Beach!
by A verified traveler
Posted 17 Jul 2023 on Hotels
by A verified traveler
Posted 23 Jun 2023 on Hotels
