Ratings based on 26 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2023
3 out of 5
by A verified traveler from Istanbul

Posted 12 Nov 2018
Nice Hotel, however it is located in National Mountain Park and if you travel with your car they charge you entrance fee of 14 TL per day despite you are a hotel guest. Reception didnt register my spouse and he had difficulty ordering any services due to hotel was not seeing him as a guest staying in. Lots of stray cats and dogs, which hotel is not feeding and not allowing guests to feed them.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Woow

Posted 29 Aug 2016
Set back..relax and enjoy the relaxing wather and the view of the mountain with a fresh air and skyline...woow....it released you from the workdays ...
Comment from Hotel Management
11 Sep 2016 by Hotel Director, Hotel Management
Dear Our Valued Guest Thank you for taking the time to fill the guest online questionnaire. Your satisfaction and comfort are our first priority. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. I have also shared your valuable feedback with my team members. I hope to welcome you back on many future occasions and to provide you with the finest Turkish hospitality and service, at the Ferko Ilgaz Hotel & Resort . Best Regards, Cumhur Ozen Hotel Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Ankara

Nice hotel in the middle of nature

Posted 23 May 2016
Pros: The hotel has great views, the rooms were very quiet and clean. The surrounding nature and the views were great.
Cons: For us as foreigners, it was a bit challenging to communicate with the staff as some of them did not speak English at all.
The hotel was very nice and our stay very pleasant. We were a group of four adults and we had booked a family suit with a half board for us, which was also confirmed via email. Upon arrival we were, however, guided to two separate hotel rooms with an ínterconnective door. We tried to ask what had happened to our booking but failed to get an answer... It was not a big problem for us as the hotel rooms were very nice and clean with a view over the mountains. The buffet breakfast and dinner which were included into the hotel price were abundant and overall very good. The hotel amenities say that there is coffee/tea maker in the room, which was true but there were no tea bags or coffee or tea cups... One of our group took a full body massage and one a back massage. The massage facilitites were clean and nice and the Indian massage ladies did an excellent job - highly recommended! In the evening there were live Turkish pop music in the separete building in the resort area. Nice experience as well!
Comment from Hotel Management
10 Sep 2016 by HOTEL DIRECTOR, Hotel Management
Dear Our Valued Guest Thank you for taking the time to fill the guest online questionnaire. Your satisfaction and comfort are our first priority. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. I have also shared your valuable feedback with my team members. I hope to welcome you back on many future occasions and to provide you with the finest Turkish hospitality and service, at the Ferko Ilgaz Hotel & Resort . Best Regards, Cumhur Ozen Hotel Director
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2024
3 out of 5
by A verified traveler

Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by Jura Ilgaz Mountain Resort, Hotel Management
Sayın Misafirimiz,Değerlendirmeniz için teşekkür ederiz.Saygılarımızla
3 out of 5
by A verified traveler

Posted 7 Sep 2023 on Hotels
Bu ressortu ferko zamanindan biliyoruz. Servis ve konforu kesinlikle gerilemis. Sukur ki harika doğası bu eksiklikleri unutturdu.
5 out of 5
by A verified traveler

Posted 21 Aug 2023 on Hotels
harika bir doğa oteli, tertemiz ve fiyat performans dengesi gayet makul.
5 out of 5
by A verified traveler

Mükemmel hizmet ve rahatlık

Posted 24 Jul 2023 on Hotels
Ailem ile 2 gece konakladık.Tüm personel profesyonel ve yardımsever ama 3-11 shiftindeki resepsiyonist arkadaşa özellikle teşekkür ederim.Otel Ilgaz dağının zirvesinde çam ağaçlarıyla kaplı tam bir oksijen deposu. Odalar geniş temiz ve konforlu.Kahvaltı çok iyi ve fazlasıyla yeterli. Türkiye ve yurtdışında birçok yerde konaklama yaptım fakat Jura hotel deki kısa tatilim ayrıydı. Çok teşekkür ederim seneye tekrar görüşmek dilegiyle. (Buraya gelen misafirlerin özellikle Tuz mağarası ve Kırkpınar yaylasına gitmesini tavsiye ederim) Araç olmayan misafirler resepsiyondan yardım alabilirler