Ratings based on 337 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Vegas
Posted 1 Dec 2023
Stayed for 3 nights to attend the Christmas markets and see a few museums. Was easy to walk to these. Room was quite large for European standards. Breakfast was varied and quite filling. Will stay again when the need arises.
Comment from Hotel Management
5 Dec 2023 by Ihr Team vom TRYP by Wyndham Kassel City Centre, Hotel Management
Dear Alan,It was a pleasure to receive this kind review of your time with us.We're thrilled to hear that our spacious rooms provided you with the comfort you expected. It's wonderful to know that the variety and quality of our breakfast buffet added to your positive experience. We eagerly await the opportunity to serve you again in the future.We hope to see you again in the future.Kind regards,Ihr Team vom TRYP by Wyndham Kassel City Centre
by A verified traveler
Posted 2 Oct 2023 on Hotels
Comment from Hotel Management
27 Oct 2023 by Ihr Team vom TRYP by Wyndham Kassel City Centre, Hotel Management
Dear Newton, We value your feedback concerning your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able to welcome you again.Best regards,Ihr Team vom TRYP by Wyndham Kassel City Centre
by A verified traveler
Posted 27 Feb 2023 on Hotels
Comment from Hotel Management
13 Mar 2023 by TRYP by Wyndham Kassel CIty Centre, Hotel Management
Vielen Dank für die toll Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat.
by A verified traveler
Do NOT stay here.
Posted 5 Feb 2023 on HotelsThis hotel is located in a sketchy area, with an "adult entertainment club" across the street. I was very closely approached by one man for money and another man followed me into the hotel after obnoxiously whistling behind me. My towel was placed back on the rack after I had used it. This was really gross. Perhaps the most unprofessional thing was when the staff did NOT honour my request for a wake-up call TWICE. One day they phoned over 40 minutes later and on the day of my departure I could have missed my train since they NEVER CALLED. The woman with the blond hair never apologised about these errors and needs to work on her customer service skills. The young man with Syrian heritage was kind and professional. He is the only reason why I am not giving this hotel the lowest rating.
Comment from Hotel Management
7 Feb 2023 by TRYP by Wyndham Kassel CIty Centre, Hotel Management
We are feeling sorry that you didn't liked your stay at our hotel. We have taken note of your comment and will try to be even better next time.
by A verified traveler
Posted 6 Jun 2022 on Hotels
Comment from Hotel Management
12 Jun 2022 by TRYP by Wyndham Kassel City Centre, Hotel Management
Dear Guest,
thank you for the nice rating.
We would be happy to welcome you as our guest again soon.
by A verified traveler
Posted 1 Aug 2021
The property was in the middle of the city and action. The room was very plain.
Comment from Hotel Management
6 Aug 2021 by FOM, Hotel Management
Dear guest,
Thank you very much for taking the extra time to evaluate.
Kind regards from Kassel
by A verified traveler
Posted 6 Dec 2019 on Hotels
Comment from Hotel Management
16 Dec 2019 by Manager, Hotel Management
Sehr geehrter Gast,
vielen Dank für Ihre Bewertung und die Zeit die Sie sich dafür genommen haben.
Herzliche Grüße aus dem
TRYP by Wyndham Kassel City Centre
by A verified traveler
good
Posted 28 Oct 2018 on HotelsComment from Hotel Management
29 Oct 2018 by Manager, Hotel Management
Dear guest,
thank you for your taking time to give a rating and to your stay at our Hotel.
Best regards from the
TRYP by Wyndham Kassel City Center
by A verified traveler
Posted 21 Oct 2018 on Hotels
Looks like a very Old Hotel. The staff is excellent and friendly. Rooms were not good
Comment from Hotel Management
29 Oct 2018 by Manager, Hotel Management
Dear guest,
thank you for your taking time to give a rating and comment to your stay at our Hotel.
Best regards from the
TRYP by Wyndham Kassel City Center
by A verified traveler
Posted 9 Oct 2018
Timeless classic of a property. Well kept by the staff with great service.
Comment from Hotel Management
29 Oct 2018 by Manager, Hotel Management
Dear guest,
thank you for your taking time to give a rating and comment to your stay at our Hotel.
Best regards from the
TRYP by Wyndham Kassel City Center
