Ratings based on 355 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good value for money
Posted 19 Sep 2023 on HotelsThis was our second stay at this hotel, It offers good value and parking out side the door.
by A verified traveler
Posted 12 Jul 2022 on Hotels
by A verified traveler
Great value for money. Very clean and comfortable.
Posted 25 Jul 2021 on HotelsThe hotel is very well located in downtown Kassel in a nice neighborhood with services around. The staff waited for us even though we arrived 5 minutes after 23:00 to check in but called before. The room was very clean and comfortable, as well as the bathroom.
by A verified traveler
lovely place in Kassel
Posted 17 Sep 2020 on Hotels
Check in was easy, The room was huge and even had an outside seating area, The bed was comfortable and the water was hot.. Everything worked well.
by A verified traveler
Posted 4 Oct 2019
Great view of the city from the balcony, excellent location, very friendly staff
by A verified traveler
Posted 29 Aug 2019 on Hotels
by A verified traveler
Posted 3 Oct 2017 on Hotels
by Bernhardt
Posted 5 Sep 2017 on Hotels
The location of hotel was good and the room was adequate but the price to value ratio was slightly disappointing.
Recommended
for Everyoneby A verified traveler from Los Angeles
Good hotel location if you're attending Documenta
Posted 10 Jul 2017 on Orbitz
Pros: Friendly, informed, English speaking staff. Very nice breakfast. Convenient to tram transportation.
Cons: The addition of air conditioning would be wonderful. Cobblestone streets are noisy.
Location: Because it's nearby the 4 & 8 tram lines, it's easy to access a large portion of the city. Getting around is not a problem.
We enjoyed our three day stay at the hotel. Our primary purpose for our trip was to visit as many Documenta venues as possible and this hotel proved convenient for that purpose.
Our check in was routine and there were no surprises. The staff was very helpful in providing information for getting around the city. Our room was about normal size for a European hotel room and the bathroom was satisfactory (good shower size). The room was maintained well by the service staff.
The room and hotel has no air conditioning. We discovered this was not uncommon for older hotels within the city. Since we were visiting in late June, it was warm. We had to maintain air circulation by leaving the windows open. There were no mosquitoes but the street in front of the hotel was cobblestone and cars made a lot of noise as they drove by. Fortunately, we were there over a weekend and there was relatively little traffic then. However, it was noisy on Monday morning.
The breakfast is very good, perhaps, one of the best we had during our trip. Don't miss it.
The staff was very helpful in providing information on using the city's tram (trolley cars). The 4 & 8 lines stop less than a block from the hotel and both stopped at the main Documenta site (as well as the Ratskeller). Although we didn't use other lines, it appears one can access a large portion of the city simply by using the trams.
There apparently is a public parking lot nearby the hotel but we found nearby street parking (weekend).
Recommended
for Everyoneby A verified traveler
Good location and breakfast
Posted 1 Jul 2017This hotel had some good features but lacked some basic expectations. The hotel is very close to a tram stop, and the rooms are clean, if rather outdated. My main issues were that there was no kettle or iron in the room, and the fridge did not hold its temperature, thereby spoiling the food I had bought. The staff are very friendly and helpful.
