Ratings based on 337 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Nothing special.
Everything is average.
by A verified traveler from Fairfield
Posted 2 Apr 2024
A safe and pleasant stay in Tokyo.
Comment from Hotel Management
4 Apr 2024 by Sotetsu Fresa Inn Chiba Kashiwa, Hotel Management
Thank you very much for choosing Sotetsu Fresa Inn Chiba Kashiwa.And thank you for taking the time to rate us despite your busy schedule.If you ever come to Japan, please stay with us again.We look forward to welcoming you again.
by A verified traveler
Posted 13 Mar 2024
I highly recommend this hotel.
Very clean and perfect location!
Comment from Hotel Management
15 Mar 2024 by Sotetsu Fresa Inn Chiba Kashiwa, Hotel Management
Thank you very much for using our hotel.Thank you for posting a high rating in the review.We look forward to seeing you again.
by A verified traveler
Posted 6 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by SOTETSU FRESA INN CHIBA KASHIWA, Hotel Management
Dear our guest,Thank you very much for your staying in SOTETSU FRESA INN CHIBA KASHIWA.We glad to receive high score from you.If you come to Kashiwa city again and you make new booking of our hotel, we will prepare for your comfortable staying.Sincerely.SOTETSU FRESA INN CHIBA KASHIWA
by A verified traveler from Athens
Posted 12 Nov 2023
Excellent Japanese breakfast 👍
Comment from Hotel Management
13 Nov 2023 by SOTETSU FRESA INN CHIBA KASHIWA Front staff:Ishida, Hotel Management
Dear our guestThank you very much for your staying at SOTETSU FRESA INN CHIBA KASHIWA and thank you for your review too.We are glad to receiving good review about breakfast. We want to keep and make more better than before.If you come to Kashiwa city in other time, we wish your new booking of our hotel.Sincerely.SOTETSU FRESA INN CHIBA KASHIWAFront staff: Ishida
by A verified traveler
Posted 27 Oct 2023
The hotel is excellent and is located in a busy area with lots of entertainment around. The only drawback is the hotel do not have a parking which is fine for most people and it does not have a good spot to unload luggages.
Comment from Hotel Management
29 Oct 2023 by SOTETSU FRESA INN CHIBA KASHIWA Front staff:Ishida, Hotel Management
Thank you very much for your staying at SOTETSU FRESA INN CHIBA KASHIWA.We are glad to receiving good review from you.However, we have to say sorry for your inconvenience about parking. The land around our hotel is narrow, so we don't have our own parking, and other parkings are small too.We are not saying it's a replacement, but We'll do my best to make your stay comfortable in your room.If you come to Japan and Kashiwa city again, we wish for your new booking.We are looking forward to seeing you again.Sincerely.SOTETSU FRESA INN CHIBA KASHIWA Front staff:Ishida
by A verified traveler
Posted 15 Sep 2023
This hotel is very clean and has a very good facilities. It’s close to train station, shopping mall and many restaurants and fast foods.
Staff are incredibly helpful and friendly. Hotel provides all the necessary toiletries. We loved the breakfast and the coffee machine.
Comment from Hotel Management
16 Sep 2023 by 相鉄フレッサイン千葉柏 フロント 石田, Hotel Management
Dear our guestThank you very much for your staying of SOTETSU FRESA INN Chiba Kashiwa and sending review.We are glad to receive very good review from you.If you come to Kashiwa city and come to our hotel again, we promise to make every effort to make your next visit as pleasant as possible.We wish your new booking and seeing you again.Sincerely.SOTETSU FRESA INN Chiba KashiwaFront staff: Ishida
by A verified traveler
Posted 2 Jul 2023 on Lastminute
The rooms area fair size for Tokyo business hotels, while the hotel itself is fairly modern with multiple electric glass doors in the lobby. Check-in is simple and automated and the breakfast is great with many choices in a buffet-style separate room with a TV. A dehumidifier was provided in the room, while outside the hotel are a number of Izakaya. The main shopping district of Kashiwa is just across the street, while the train station is a short distance down the main strip. There are ample paid parking lots around the block if you are picking up or returning an omoshiro rental car from the next town over.
by A verified traveler
GREAT place!
Posted 17 Mar 2023 on HotelsThe staff was very friendly and promptly helped me when I left my key in the room. I felt good about the security in that they accompanied me up to the room! The free amenities were terrific. In addition to the common ones like a toothbrush and a razor, they had lavender bath salts and tea packets which made my stay even more pleasant. Also, they could lend you a memory foam pillow (which was heaven) and also a curling iron.
Comment from Hotel Management
18 Mar 2023 by Front Desk Takahashi, Hotel Management
Thank you for using our service.We look forward to seeing you again.
by A verified traveler
Posted 17 Jun 2022
Perfect location
Comment from Hotel Management
19 Jun 2022 by 相鉄フレッサイン千葉柏 鈴木, Hotel Management
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