Ratings based on 15 Verified Reviews
4.6 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2023
by A verified traveler
Posted 26 Jun 2022
We paid for the largest room that had a king bed and two twin beds; we specifically booked this room because we wanted room for us as a couple and our son. Oddly, our son didn’t show up on our reservation so I called and emailed in advance and was assured he was included on our reservation, both when I called and also when I emailed. (My email was not returned within the day so that’s why I called - I received an email reply via Expedia a couple days later with the same response.) When we checked in we were given a small room with a queen bed, and a toilet that had trouble flushing and a shower that leaked water everywhere requiring us to use one of the two towels given us to dry the floor. When we asked about the room size and what we had reserved we were told we would not be given a refund and needed to contact Expedia. They said they give rooms based on number of occupants (though on Expedia the price is based NOT on occupancy but based on room size.) We travelled with another family who had the exact same experience - their children were dropped from the booking and they were given a small room despite paying for and reserving a larger room.
The staff were friendly and the location was nice - with signs of hippos and elephants close to the cottages - but we wouldn’t return due to the issue with our reservation. If you book via Expedia call in advance to confirm your booking - otherwise you may not get what you paid for and be left without anything to do about it.
by A verified traveler
campsite and service worth 100$
Posted 7 Jan 2020 on Hotelscampsite and service worth 100$! The service is outstanding
Comment from Hotel Management
10 Jan 2020 by Guest relations manager, Hotel Management
Dear Dominik,
Thank you for the kind review.
by A verified traveler
Posted 16 Sep 2019 on Hotels
Small cottages with holes in construction - mosquitoes worries. Floor sloping
Charming location and great service
Comment from Hotel Management
18 Sep 2019 by Manager , Hotel Management
Thank you for the kind review. We shall improve the cottages.
by A verified traveler
Posted 24 Jun 2019
Excellent value. Right in the park, amazing service. Make sure you're welcome and taken care of from the second you pull in.
Highly recommended for big groups and people that want to spend most of their time in the park.
Comment from Hotel Management
16 Jul 2019 by Engiri GL, Hotel Management
Thank you for your kind review and recommendation. It was a pleasure hosting you. Cheers!
by A verified traveler
AMAZING with food to die for
Posted 17 Jun 2019 on HotelsIt was an amazing place to visit. The food and the animals were the star of this lodge. The staff were so friendly and helpful. I would give this place 5 star review.
Comment from Hotel Management
19 Jun 2019 by EGL, Hotel Management
Thank you for your kind review.
by A verified traveler from IL
Posted 14 Mar 2019
Awesome location, staff was super friendly and nice.
Very helpful and flexible.
Food was delicious too.
The effort to make the Traveler safe is very noticeable.
Comment from Hotel Management
18 Mar 2019 by Engiri GL, Hotel Management
Thank you for your gracious review.
Cheers.
by A verified traveler
Posted 7 Mar 2019
The property was perfectly situated right in the park and was the best value for the price out of all park lodges.
Comment from Hotel Management
13 Mar 2019 by Engiri GL, Hotel Management
Thank you for your kind review.
Cheers!
by A verified traveler
Posted 5 Mar 2019
We stayed at Engiri Lodge 4-6 February. The staff were friendly and extremely helpful. The cottage was clean and everything worked - quite an achievement in Africa. Drinks are a very good price by UK standards. The range of food available is limited but adequate.
Comment from Hotel Management
6 Mar 2019 by Engiri GL, Hotel Management
Thank you for your gracious review.
by A verified traveler
Good!
Posted 17 Feb 2019 on HotelsFriendly staff, clean and good food
Comment from Hotel Management
26 Feb 2019 by Engiri GL, Hotel Management
Thank you for your gracious review.
