Ratings based on 17 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good personal space

Posted 15 Dec 2021 on Hotels
it was a nice place, very nice host and it is comfortable. The only minor issue is parking space, you park behind other cars and it means waking up the owners of other cars if you have to leave early
5 out of 5
by A verified traveler

Posted 7 Jan 2020
Friendly owners and staff, free daily lunchtime shuttle to Choppies, helpful with organising tours, the pap with chicken stew was delicious. Slightly isolated location, but cab rides are easily organised (self-drive easy too).
Comment from Hotel Management
3 Feb 2020 by The Elephant Trail Team, Hotel Management
Thank you very much for your comments!!! We will try to improve even more our performance. This is really a motivation for us. Best regards, The Elephant Trail Team
5 out of 5
by A verified traveler from Canada

Posted 27 Dec 2019
The property was very nice and I really felt they took care of you. The place is not a palace by any means but it is good if you want a place to stay and meet some great people. Close to town but far away enough from all the traffic
Comment from Hotel Management
15 Jan 2020 by The Elephant Trail Team, Hotel Management
Thank you very much for stay with us! We really appreciate your comments and we hope to see you again in Botswana. Best regards, The Elephant Trail Team
5 out of 5
by A verified traveler from South Africa

Posted 16 Aug 2019
Authentic, well organised, friendly and efficient staff. Thank you Neo!!
Comment from Hotel Management
17 Aug 2019 by The Elephant Trail Team, Hotel Management
Wow...thanks for the review dear...we really enjoyed hosting you.. and we appreciate your preference... Hope to see you again... Lots of love from Elephant Trail Team.
5 out of 5
by A verified traveler from Washington, DC

Posted 24 Jul 2019
This place is wonderful. Highly recommended. The only situation I had was just with sometimes lukewarm showers. But the staff is great and the activities they offer are affordable and fun!
Comment from Hotel Management
29 Jul 2019 by The Elephant Trail Team, Hotel Management
Thank you for your review! We try to improve everyday to offer a good experience for our guests. We really appreciate your preference. Best regards, The Elephant Trail Team
5 out of 5
by A verified traveler

Nice stay at Elephant trial

Posted 8 Jul 2019 on Hotels
All in all very nice. You must see it in the light of being a packpackers. Don't expect a 5 star hotel. Everything was very nice and comfortable. Staff very friendly and helpful. Rooms clean. Small things wrong, e.g. basin tap was no good. Our one LED bulb got 'replaced' with a cheap copy. Out room was very noisy at times due to thin ceiling above us. We will make use of them again.
Comment from Hotel Management
10 Jul 2019 by The Elephant Trail Team, Hotel Management
Wow... Thanks a lot for your review... we really appreciate .... Once again thank you for your support....it means a lot to us. We will try to keep improving... Lots of love from Elephant trail family!!!
5 out of 5
by A verified traveler

Posted 3 Jun 2019
Comment from Hotel Management
18 Jun 2019 by The Elephant Trail Team, Hotel Management
Thank you very much for your preference! We will improve even more for you... ;)
5 out of 5
by A verified traveler

Lovely staff

Posted 17 May 2019 on Hotels
Very friendly staff & owner. Lovely dinner & breakfast. Nice room & great air in & WiFi.
Comment from Hotel Management
17 May 2019 by Neo , Hotel Management
Wow ...Thanks for the review Matthew..we really appreciate your support..and we glad that we gave you the best of us.... We definitely keep it up....
4 out of 5
by A verified traveler from Canada

Posted 11 Mar 2019
Staff was helpful organizing taxi to Kasane. Confortable bed and clean linens.
Comment from Hotel Management
12 Mar 2019 by The Elephant Trail Team, Hotel Management
We are really glad to hosted you!!! Thank you very much for your review. We will continue improving for you, our guests...
5 out of 5
by A verified traveler

Perfect little spot to stay

Posted 16 Jan 2019 on Hotels
Very nice place. It’s cute and very clean. Staff was very kind and made our stay comfortable. The bed was very comfortable. I’ve already booked another stay there for an upcoming trip.
Comment from Hotel Management
16 Jan 2019 by The Team of Elephant Trail, Hotel Management
Wow...thanks a lot for the review...we really looking forward to hosting you again... We promise to keep up the good work and even improve it to being the best.... Thanks!
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