Ratings based on 45 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 6 May 2024
We had no electricity in a room and I was calling 4 times and went to reception for maintenance assistance and was late because of it for safari. Also got poisoned on a breakfast with minced ostrich. The staff is not liable at all.
5 out of 5
by A verified traveler

Posted 27 Nov 2023
The waterfront views was great and made it feel like a 4 star hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2023 on Lastminute
5 out of 5
by A verified traveler from Colonia

Posted 28 Jul 2023
Comment from Hotel Management
10 Aug 2023 by Bernard Magano, Hotel Management
Thank you for you valued feedback. We appreciate you comments and we look forward to hosting you again in the near future.Thank you for your feedback.RegardsBernard Magano
5 out of 5
by A verified traveler

Comfortable!

Posted 28 Apr 2023 on Hotels
The staff is friendly, courteous and very comfortable. The villa type accommodations are also clean and cozy. I would definitely use this hotel again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 21 Mar 2023
Loved the pool, the view, the location, the design the staff. The shop was reasonable for prices surprisingly. Food was also good . I enjoyed the buffet for dinner and breakfast - lots of choices. Also loved the poolside menu and cocktails Room service was available - did not try. Upstairs commissioners restaurant was closed as hotel not full.The room was luxurious.only negative :Private boat company in nextdoor plot played loud music one night after it docked as music blared while staff took ages to clean it . This is not the fault of the hotel as sent someone to tell them. Will be back
Comment from Hotel Management
22 Mar 2023 by Bernard Magano, Hotel Management
Dear AllisonThank you very much for your positive feedback. We really appreciate such feedback for continuous exceeding customer expectation.We look forward to welcoming back again in the near future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2022
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2021 on Hotels
5 out of 5
by A verified traveler

Posted 27 May 2021
Absolutely Peaceful