Ratings based on 364 Verified Reviews

4.5 out of 5
86% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great hotel

Posted 18 Mar 2024 on Hotels
Everything was perfect. I’ll stay there again. Great breakfast as well
5 out of 5
by A verified traveler

Posted 17 Mar 2024
接客が素晴らしく。
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Lovely property.
4 out of 5
by A verified traveler

Posted 27 Dec 2023
This is a lovely hotel with friendly staff and beautiful facilities. Walkable to the main street. The only concern was no lift to second floor, lifting luggage up and down isn't easy especially when we have young children as well.
5 out of 5
by A verified traveler

Posted 22 Nov 2023
Hotel is just off the main road. The staff were very nice to me even though I don't speak Japanese. I ended up adding breakfast to my stay and chose the Japanese breakfast option which was unique, fun, and tasty. When I checked out they offered me a ride to the train station in a shuttle and it was much better than walking. The hotel seems a bit older which gives it some charm, adds to the feeling that you are in a mountain town getaway. The main shopping area is about a 10 min walk, the pond is about a 10 min walk and the train station is about a 15 min walk. There are many bar and restaurant choices in the area, and the hotel itself has two restaurants.
5 out of 5
by A verified traveler

Posted 17 Dec 2021
家族で泊まって、快適でした。
5 out of 5
by A verified traveler

Comfortable!

Posted 29 Aug 2021 on Hotels
So comfortable, cozy and clean in the room. Dinner was beautiful and great. Nice and comfortable hospitality by staff. Will re-visit at next time:)
5 out of 5
by A verified traveler

Great for our young family!

Posted 21 Aug 2021 on Hotels
We were looking for a relaxing family get-away to escape the heat of Tokyo in August, and that's exactly what we got. Hotel Otowa no Mori is beautiful, is very conveniently located (while also being quiet and a bit removed from the crowds), and the staff was so helpful in arranging whatever we needed (taxis, dinner reservations, etc.).
5 out of 5
by A verified traveler

Posted 23 May 2021
Very good hotel, very good service. Thank you
4 out of 5
by A verified traveler

Posted 25 Apr 2021
😃
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