Ratings based on 41 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2023
Comment from Hotel Management
16 Dec 2023 by Manager, Hotel Management
クチコミをご投稿いただきありがとうございます。ご滞在中は快適にお過ごし頂けましたでしょうか。今後もお客様お一人ひとりにご満足いただけるような施設に出来るようスタッフ一同努めてまいります。
by A verified traveler
Posted 7 Oct 2023 on Hotels
Lovely stay within walking distance of local cafes/noodle restaurant and the bird sanctuary forest. Great place to use as a base to get outdoors and explore.
Comment from Hotel Management
7 Oct 2023 by Mahod, Hotel Management
Thank you very much for your great comments.as you told,yes our hotel is located in a great place which guests can go to their destinations at a certain time.And have some great places around our hotel as well.We always appreciate your comments.When you come to karuizawa,we alwayas waiting for you.Best regardsIkoivilla
by A verified traveler
Posted 24 Apr 2023 on Hotels
Comment from Hotel Management
29 Apr 2023 by Manager, Hotel Management
Thank you for using us.We are so glad to hear that you were satisfied IkoI Villa.We are waiting for you visit us again.
by A verified traveler
Great room
Posted 24 Jan 2023 on HotelsGreat spacious room. Big bath’s temperature ( share space) was too cold. That was bit disappointed. Kitchen have sink. Hard to walk so we left dishes.
Comment from Hotel Management
27 Jan 2023 by Wathsaka, Hotel Management
Dear sir/Madam,Thank you for staying at Ikoi Villa . Also thank you for your high evaluation.We apologize for the inconvenience caused during your stay. We will keep improving abd will concern about the things you have pointed out here.If you are planing to visit Karuizawa again we hope to see you again in different seasons. Thank you
by A verified traveler
Posted 25 Sep 2021 on Hotels
It was amazing
Comment from Hotel Management
29 Sep 2021 by IkoiVilla, Hotel Management
Dear Sir/ Madam,
Thank you for staying at IkoiVilla.
And also thank you very much for your compliments.
If you are planning to visit Karuizawa again please come to our hotel. it is pleasure to see you again.
Best Regards,
IkoiVilla
by A verified traveler
Posted 21 Sep 2021 on Hotels
Comment from Hotel Management
29 Sep 2021 by Manager, Hotel Management
この度はクチコミをご投稿頂き誠に有難うございます。お客様より高評価を頂けて大変嬉しく思っております。
今後はさらにより良い施設に出来るよう努めてまいります。
この度はいこいヴィラにご宿泊頂き誠にありがとうございました。
by A verified traveler
Posted 18 Aug 2019 on Hotels
Very clean, comfy futon, friendly staff
Definitely recommend a friend to stay
Comment from Hotel Management
19 Aug 2019 by IKOI Villa, Hotel Management
Thank you for good comments. It is very encouraging for us. IKOI Villa will be more comfortable in near future. If you have a chance, you will stay here again. We are looking for seeing you again!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Manager, Hotel Management
この度は当館をご利用いただき誠にありがとうございます。お客様より頂戴しました評価を真摯に受け止め設備やサービスの改善を行なってまいります。
by A verified traveler
Posted 2 Apr 2024
家族5人で宿泊しましたが充分な広さのお部屋で周辺が別荘地？な事もあり静かでとても快適に過ごせました。
朝食は「いこい山荘」での食事で少し移動が必要でしたが、雨が降っていた事もあり車で向かうと数台の駐車スペースがあり傘を持ってなかった私達にはとても助かりました。
パンも野菜もたっぷりで美味しかったです。
お部屋に洗濯機が設置されていたのもとても助かりました。
Comment from Hotel Management
3 Apr 2024 by Ikoi Villa, Hotel Management
クチコミをご投稿いただきありがとうございます。お客様のご滞在中は快適にお過ごし頂けたようで大変嬉しく思っております。今後も更により良い施設にしてまいります。
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Manager, Hotel Management
クチコミをご投稿いただきありがとうございます。ご滞在中は快適にお過ごしいただけたご様子でスタッフ一同大変嬉しく思っております。今後もお客様お一人ひとりにご満足いただけるような施設にしてまいります。
