Ratings based on 318 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Howden
Posted 10 Jun 2024
Second time using the hotel after arriving in the late evening. Its a great place to go to when flying in or out, and the free airport transfer is excellent. I have not stayed longer than 1 night so cannot comment of the hotel is good for that, but the rooms are clean and comfortable
by A verified traveler
Posted 29 May 2024
Staff were all extremely nice and helpful. Thwy supplied a complimentary pick up from the airport. Bedding was great including 2 options for pullows..soft/firm. Given a complimentary drink voucher. Brekky was lovely...especially the omlettes. It was my husbands birthday so there was a fruit platter on our room arrival. Would torally recommend.
by A verified traveler
Posted 25 May 2024
Staff was very pleasant and helpful. The rooms were a bit dirty when we checked in. I feel the sheets were not changed so the next day I left the card for them to changed it. I took out the pillowcases to be washed and when we came back it looks like a fresh one was put on our bed. Overall experience satisfied.
by A verified traveler from Perth
Posted 14 May 2024
As a gold member in the month of May I got an excellent price!
Initially I was interested in the Holiday Inn Resort, however due to the price decided on the Holiday Inn Express, was not disappointed.
I booked two rooms and although there was a small issue with one room, the management smoothed it over with swift attention.
The rooms are very comfortable and the breakfast buffet was fantastic!
Dinner we could eat at the two resort restaurants anyway and we enjoyed the Spa service.
Pool is on the top floor and the view is amazing!
Shout out to Ketut for exceptional attention at breakfast, Staff are A1 in the kitchen.
IHG has the best budget hotel that I have stayed at in Bali with this diamond!
by A verified traveler
Posted 28 Apr 2024
I like the environment and the room of the property. And it is easy accessible to many different plances in bali. Highly recommended.
by A verified traveler
Posted 25 Apr 2024
Close to airport and love the pool, repeat stay whenever I visit Bali
by A verified traveler
Posted 24 Apr 2024
by A verified traveler from Monett
Posted 23 Apr 2024
Great option by the airport. Pool was nice and the breakfast was good. It would be nice if there was a bathroom door.
by A verified traveler
Posted 7 Apr 2024
Close to the airport, wonderful helpful staff, clean and quiet rooms and a very adequate breakfast buffet considering the room price. Thank you!
Comment from Hotel Management
8 Apr 2024 by Manik Indra, Hotel Management
Dear Mr. Lee,Warmest greeting from Holiday Inn Express Baruna BaliHope this email finds you very well.It was a great pleasure to serve you as VIP Elite guest and we were so happy to see your feedback regarding your recent stay with us. We will share this good feedback with all team members to motivate them to provide the best service for the guests.Hope we still have a chance to serve you again soon, you are more than welcoming!Best regardsManik IndraDuty ManagerHoliday Inn Express Baruna Bali
by A verified traveler
Posted 6 Apr 2024
Nice place. Amazing staff. Nice breakfast selection. Rooftop pool and bar was nice, with great view of surroundings.
Comment from Hotel Management
6 Apr 2024 by Manik Indra, Hotel Management
Dear Mr. Ricardo,Warmest greeting from Holiday Inn Express Baruna BaliHope this email finds you very well.It was a great pleasure to serve you as VIP Elite guest and we were so happy to see your feedback regarding your recent stay with us. We will share this good feedback with all team members to motivate them to provide the best service for the guests.Hope we still have a chance to serve you again soon, you are more than welcoming!Best regardsManik IndraDuty ManagerHoliday Inn Express Baruna Bali
