Ratings based on 287 Verified Reviews

3.5 out of 5
79% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Corindhap

Posted 19 Apr 2024
I'm sorry would never come here again. The cleaning is the worst I have ever seen. Bathroom had mould everywhere. The sheets on bed are torn, staffleft door unlocked after what they called cleaning. The pool area was sutch bad condition brocken decking with nials sticking out holes which I fell twice. The worst I have ever seen. Have photos to back up statement.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Mar 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Feb 2024 on Wotif
4 out of 5
by A verified traveler

A good choice in Kuta/Denpasar

Posted 12 Feb 2024 on Hotels
This is a good place to stay in Kuta, a large area with many many rooms , most opening on to the gardens or poolside areas. And an excellent breakfast/restaurant/room service setup too. Walkable distance from the airport ( without too much baggage) Very competent staff, excellent ( deep) swimming pool ...
1 out of 5
by A verified traveler

Posted 4 Feb 2024 on Wotif
The hotel was not clean, the air-conditioning leaking, we returned back to hotel from day trip, and our bedroom door was left unlocked from the cleaning crew. One bedroom the did not replace the top dooner and cover. Not worth the money. The internet was also very poor.
5 out of 5
by A verified traveler

Posted 12 Jan 2024
It was a great experience. Everything clean, king staff and good breakfast. I recommend it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2023 on Hotels
1 out of 5
by A verified traveler

Posted 7 Aug 2020
Pretty bad experience. We just wanted somewhere to sleep as we had days completely booked out. Arrived at 9pm at night and left for another hotel by 8am the following morning. The bathroom was moldy. The light flickered even when it was turned off. No safe in the room and place didnt feel secure. Buffet breakfast was terrible. The pool was run down with tiles missing from the stairs. Such a hazard. We arent fussy people but this was next level. Absolutely nothing like the images. Dont recommend.
1 out of 5
by A verified traveler

Not a happy Tourist

Posted 1 Apr 2020 on Hotels
Changed room three times as air conditioning was horrible. Wifi was also just about non existant unless you are in public areas. One lady in the eating area was always rude. I left after 1 night with no credits for nights paid for. Horrible experience
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2020 on Hotels
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