Ratings based on 789 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Great people and efficient staff. The food and dining options are actually great.
by A verified traveler
Posted 26 Apr 2024
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by A verified traveler
Posted 21 Apr 2024
Relax and pleasant. Staff friendly.Slight disappointed our room didn’t really have the panoramic view. It was partial and obscured by a tree.9
Comment from Hotel Management
22 Apr 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We apologize that our service did not fully meet your expectations. Your feedback is valuable to us, and we are committed to improving our services to ensure a better experience for all our guests.We sincerely hope to have the opportunity to welcome you back for another stay, where we aim to provide you with an improved and more satisfying service.Best regards,
by A verified traveler from Lynn
Posted 19 Apr 2024
The view of Kata Noi Beach was amazing. The staff knew us by name, which made the experience more personable.
Comment from Hotel Management
22 Apr 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from ottawa
Posted 17 Apr 2024
A very nice villa with pool. The shore is a beautiful place to stay.
Comment from Hotel Management
22 Apr 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 15 Apr 2024
We absolutely loved the shore and fell in love with not only the beautiful resort but the staff as well. All of the staff were very warm and accommodating and we really fell in love with Nicky, Palmy and Ronnie specifically. We stayed at the Shore for our honeymoon and were truly blown away with all aspects of this place. We would love to come back one day.
Comment from Hotel Management
22 Apr 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler from Chelsea
Posted 16 Mar 2024
It was a pleasure to stay at this resort. The service was excellent. The people were very friendly. The food was okay.The room was clean and comfortable.
Comment from Hotel Management
22 Mar 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler
Posted 16 Mar 2024
Great for honeymoon!
Comment from Hotel Management
22 Mar 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler
Posted 4 Mar 2024
Incredible property with beautiful rooms and setting. Access to sister resort, amenities and restaurants. Service was outstanding, spa wonderful.
Comment from Hotel Management
9 Mar 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
by A verified traveler
Posted 28 Feb 2024
Absolutely amazing stay! We stayed in the romance villa and loved our room. We made great use of our private pool. The staff was very attentive and did everything they could to assure our stay was great. The food at the hotel was delicious
Comment from Hotel Management
9 Mar 2024 by Customer Relations Manager, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the near future. Sincerely,
