Ratings based on 113 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2024
We were disappointed about the gym condition. My spouse almost hurt himself using a machine that was in a very poor condition, pieces were falling apart. Other then that, the property is a good value for your $
Comment from Hotel Management
4 Apr 2024 by Bubu, Hotel Management
Thank you for staying with us and for your feedback. We sincerely apologise for your experience at the gym. We’re always striving to continuously improve and your feedback helps us do so!
by A verified traveler
Posted 12 Nov 2023
We arrived 4 hours before check in and they let us in our room. Outstanding after a 34 hour flight! The property is so beautiful and quiet and the smell.is amazing! The staff was so friendly and helpful. Always a taxi available if needed and great location for walking to Kata beach (10 min) or Karon beach (15min). Tons of shopping all around hotel and eating. The hotels spa was also a bonus. If you haven't booked a place in Phuket look.no further. You will not be disappointed!
by A verified traveler
Posted 4 Jun 2023
This property is a hidden gem once you step into the property you are transported into a relaxing oasis that is hard to leave.
by A verified traveler
Posted 10 Apr 2023
The Baray Villa was amazing. The design and decoration was just incredible. The effort made to make everywhere smell amazing, lemon grass scent wafting with subtle music playing transported you far far away from the bustle outside the hotel. The pictures simply don't do the feeling of this hotel justice - it is genuinely amazing!
by A verified traveler
Posted 10 Mar 2023
We loved the accommodations of being able to swim in our private area and go into the common area as desired. The staff were very accommodating, polite and service oriented. I would totally revisit again as we had an amazing time! We loved the aesthetics for the Thailand feel and was perfect for what we wanted in a vacation which was to celebrate my sons new marriage with him and his new wife. We thank all the staff for the wonderful hospitality they provided!
by A verified traveler from Clifton
Posted 7 Mar 2023
Hands down the best resort I have ever stayed in. The living quarters are unbelievably magnificent in that one gets the feeling they are in a palace. Having a jacuzzi within the unit that also leads to a stream alongside the resort is just spectacular. The decor throughout the resort is incredibly cultural and takes you back in time. If I can give an even higher rating, I would. Should I return, I would stay here without a doubt.
by A verified traveler
Posted 4 Jan 2021
Beautiful resort that I regretted didn’t stay here from the beginning in Phuket. I booked pool access Villa. There is a swimming pool for Villa customers only which is clean and quiet. The other side’s swimming pool was good too. Night time lights up underneath the pool, looks lik milkway
But don’t leave any food outside!!! My fault to leave an in finished corn on the night table n there were tons of ants on in morning!
by A verified traveler
amazing hotel
Posted 18 Jul 2020 on HotelsAmazing hotel, will definitely return!
by A verified traveler
With a few tweaks could be a 5 star
Posted 28 Dec 2019 on HotelsNo doubt when this hotel was new it was phenomenal.The pool access room interiors are spectacular, although our room was starting to show signs of needing some TLC in places. The staff could be more friendly and a be a bit more attentive. Most of the time when we asked them questions, it felt like we were bothering them. The swim out of room pool was great, our daughter loved it, even if the water was a bit on the cool side. Unless you get to breakfast early, the dishes of food are often near empty, but in general the local dishes are tasty enough. The hotel seems to cater for mainly Chinese guests, or at least when we were there it did. Overall, it is a small piece of paradise nestled amidst the hustle and bustle of Kata, with lots of restaurants and spa massages nearby. The beach is a 10 minute walk and was decent enough. Word of warning, if you need to use the local taxis, once they know you are staying at Sawasdee, they hike the price of the fare up! All said and done, with some minor renovation and staff training, this hotel would deserve to be rated 5 star.
Comment from Hotel Management
29 Dec 2019 by manager, Hotel Management
Dear Valued Guest,
Thank you very much for your valuable comment on Expedia.com that will support us to improve our service.
We are terribly sorry for the inconvenience during your stay. Thank you once again for you kind choosing Sawasdee Village for your accommodation. We hope to have a chance to welcome you back in your next visit to Phuket.
Sawasdee Village & The Baray Villa Team.
by A verified traveler
Posted 24 Dec 2019
Comment from Hotel Management
27 Dec 2019 by manager, Hotel Management
Dear Valued Guest,
Thank you very much for your kind comment on Expedia review. Regarding to your recent stay, we are pleased to hear that you have enjoyed spending your time with us. We sincerely thank you once again for choosing Sawasdee Village & The Baray Villa.
Sawasdee Village & The Baray Villa Team
