Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 20 Apr 2024
Thanks for everything, we had a ball!
Comment from Hotel Management
26 Apr 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your thoughts about your recent stay with us. If there are any specific areas where we can improve or if you have any further comments or concerns, please feel free to let us know. We hope to have the opportunity to welcome you back again in the future.Best regards,Ajay SampigeGeneral Manager
by A verified traveler from Gosford
Posted 13 Apr 2024
Great resort
Comment from Hotel Management
26 Apr 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 5 Apr 2024
Dated property, very international (not overly Thai). Dirty, dangerous beach. It felt like a bit of a tourist trap.
Comment from Hotel Management
10 Apr 2024 by Ajay Sampige, Hotel Management
Dear guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will use them to improve our services and facilities. We apologize for any inconvenience you encountered during your stay, including the condition of the beach and any concerns about cleanliness and safety. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your experience. If you have any further comments or suggestions, please don't hesitate to contact us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 27 Mar 2024
all good and very happy with the hotel wood and wood stay at the hotel again
Comment from Hotel Management
29 Mar 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that you would choose to stay with us again in the future.We're committed to providing exceptional service and ensuring that all our guests have a memorable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Best regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
26 Apr 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 21 Mar 2024
My husband and I recently enjoyed a wonderful stay at the Pullman Phuket Karon Beach Resort and were thoroughly impressed. Here's why we loved it:
The Good
Location: Set on the quieter stretch of Karon Beach, the resort offers a peaceful escape while still being within easy reach of shops and restaurants. The beach itself is beautiful with soft sand and clear water.
Rooms: Our room was spacious, beautifully designed, and had a fantastic ocean view from the balcony. The bed was incredibly comfortable, ensuring great sleep.
Facilities: The multiple pools were fantastic, especially the one with the slide for a bit of fun! We also enjoyed the well-equipped gym and the spa treatments were heavenly.
Food: The breakfast buffet was a feast with a wide variety of cuisines. We also dined at the restaurants which were all delicious, especially the Thai restaurant.
The Could Be Better
Service: While most of the staff were friendly and helpful, there were a few occasions where service felt a little slow, especially at peak times.
Wi-FI: The Wi-Fi connection could be spotty in certain parts of the resort.
Overall
We had a truly relaxing and enjoyable vacation at the Pullman Phuket Karon Beach Resort. It's a fantastic option for those seeking a luxurious beach escape with beautiful surroundings and great amenities. We would highly recommend it and would love to return in the future.
Comment from Hotel Management
29 Mar 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for taking the time to share your experience at Pullman Phuket Karon Beach Resort. We're delighted to hear that you enjoyed your stay and that our location, rooms, facilities, and food exceeded your expectations.Your feedback about the service and Wi-Fi is duly noted, and we apologize for any inconvenience caused. We will address these areas to ensure a smoother experience for our guests in the future.It was a pleasure hosting you, and we look forward to welcoming you back for another relaxing and enjoyable vacation in the future.Warm regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 18 Mar 2024
This was a fantastic place if you like uncrowded, quiet, upscale and close to the beach but away from traffic and street noise.
Extremely spacious. The beach here is excellent, it too was spacious.
I highly recommend this hotel
Comment from Hotel Management
29 Mar 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that you enjoyed the uncrowded, quiet atmosphere, upscale amenities, and proximity to the beach. It's great to know that you found the spaciousness of both the hotel and the beach to your liking.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to welcome you back for another relaxing stay in the future.Warm regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 5 Mar 2024
Rooms are old, I'm staying at lower floor n always hear loud drainage sound, make me fear that there'll be overflow.
Rooms are old n without USB
Comment from Hotel Management
7 Mar 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay.Your feedback regarding the noise from the drainage system and the need for room renovations is noted. Please rest assured that we will address these issues promptly to ensure the comfort and satisfaction of our guests.As for the lack of USB ports in the rooms, we appreciate your suggestion and will consider it for future room upgrades.We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Ajay SampigeGeneral Manager
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Ajay Sampige, Hotel Management
Dear Guest,Thank you for your rating, we hope you enjoyed your stay. If you ever have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful experience in the future!Warm regards,Ajay SampigeGeneral Manager
